Job Title:  T&T - Customer - M&C - Consultant | Workfront | Ahmedabad

The team

Customer has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer

Key Responsibilities:

• 5+ years in software development with 3+ years in client-facing integration or implementation consulting or 3-5yrs of experience on workfront.

• Background in Content Supply Chain, Martech, or digital marketing operations

• Strong communication skills

Good to have:

Practical AI experience including agentic frameworks (LangChain, CrewAI, AutoGen), LLM APIs, prompt engineering, and multi-agent orchestration

• Deliver reliable, enterprise-grade integrations and facilitate other technical interactions during the customer journey
• Lead technical discussions with customers throughout project delivery
• Partner with Pre-Sales Architects, Consulting Delivery Managers, Implementation Consultants and Project Managers to design and implement integrated solutions for the customer
• Oversee technical development and follow standard operating procedure documentation to support technical delivery and integrations with 3rd party software
• Troubleshoot technical issues by confirming the validity of the problem and providing proven solutions
• Provide post-deployment technical support for issues related to customer integrations
• To assess integration needs/requirements, identify solutions, describe the integration process and capabilities, both during pre-sales and post-sales stages of the customer journey.
• Developing the integration solution (program coding, IPaaS orchestration, ETL configuration, etc.) and identifying necessary Workfront configuration to support the integration approach.

Location and way of working:

• Base location: Ahmedabad 
• Education: Professional Qualification - B.E./B.Tech/MCA/MBA/MS
• This profile involves occasional travelling to client locations.
• Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs.