Job Title:  T&T_Customer_M&C - Manager | Digital Strategy and Transformation | Ahmedabad

The team:

Customer has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer

Key Responsibilities:

• Experience: Min 8+ years of total work experience, with at least 50% in digital strategy, digital marketing management, or Adobe DX advisory. Recent relevant experience (last 3 years) is weighted heavily.
• Adobe / DX fluency: Hands-on ownership of at least one Adobe Experience Cloud tool with named outcomes
• Client advisory: Proven ability to advise clients, gather requirements, recommend solutions, and own delivery outcomes — not just implement or report.
• Digital marketing breadth: Working command across multiple disciplines — SEO, SEM, paid social, email/lifecycle, marketing automation, analytics — enough to give holistic cross-channel recommendations.
• Industry depth: Sustained engagement in at least one priority vertical where the industry’s specific dynamics genuinely informed the work.
• AI engagement: Demonstrated application of AI-enabled tools or methodologies to client or marketing problems, beyond personal productivity use.
• Education: Bachelor’s degree required. Full-time MBA strongly preferred as a proxy for structured thinking, communication, and stakeholder navigation.
• Enterprise exposure: Experience operating at, or delivering to, enterprise-scale environments comparable to Fortune 500 client engagements.

Preferred / Differentiating:

• Adobe Experience Cloud certifications (AEP, Analytics, Target, CJA, AJO).
• Prior employment at Adobe, or within the Adobe partner ecosystem, materially reducing ramp time.
• Depth across two or more priority verticals.
• Named AI consulting deliverables — a GenAI personalization framework, agentic workflow, or GEO/AEO strategy with measurable outcomes.

Location and way of working:

• Base location: Ahmedabad  
• Education: Professional Qualification - B.E./B.Tech/MCA/MBA/MS
• This profile involves occasional travelling to client locations.
• Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs.