Job Title: Analyst | FS PM/BA | Bengaluru | Customer Strategy & Design
Your potential, unleashed.
India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond.
At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.
The team
Customer Strategy team makes connections like no other with people, ideas, technology, society, our clients and their future. We package the full power of Deloitte to create The Human Experience filled with heart, vision, values, energy and trust.
Your work profile
As an analyst in our Customer Strategy & Applied Design (CS&D) Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -
- You must be a hands-on self-starter with a structured thinking / problem solving mindset and one who is comfortable dealing with a high level of ambiguity
- Your experience in Financial Services sector in India may have been gained either as a Management Consultant and / or as an Industry professional who has worked in a wide variety of roles that helps you to understand the strategic drivers without losing sight of the operational rigour
- You may have worked with clients in India, the Middle East or South East Asian markets and may have exposure to either the Banking/NBFC, Payments or the Insurance industry
- You may have worked with clients in the financial services domain on optimizing their existing processes, products and services through operational, digital or strategic transformations
- You must have a strong appreciation of emerging Digital technologies and their impact on Financial Service business models
- Responsibilities include: providing service excellence by identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement
- Implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance
- Participate in the development and presentation of proposals for business development activities
- You may have a basic understanding of certain compliance procedures and policies for Banks/Insurance or Wealth Management firms
Desired qualifications
- MBA from a Tier-1 B-School and a Bachelor's degree or equivalent in commerce, business, economics or engineering from a top tier institution
- A minimum of 0-2 years of Business Consulting (or 3-5 years Industry experience) is required
- Ability and proven experience to lead and deliver large, complex client engagements that identify, design, and implement creative business and technology solutions for large financial institutions
- Excellent power point and presentation skills. Data analytics and financial modelling skills are an advantage
- Basic understanding of developing customer journeys and Agile/Scrum project management methodologies are welcome
- Candidates with prior consulting experience will be preferred
Location and way of working
- Base location: Mumbai
- This profile involves frequent travelling to client locations
- Hybrid is our default way of working. Each domain has customised the hybrid approach to their unique needs.
Your role as a Consultant
We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.
In addition to living our purpose, an analyst across our organization must strive to be:
- Inspiring - Leading with integrity to build inclusion and motivation
- Committed to creating purpose - Creating a sense of vision and purpose
- Agile - Achieving high-quality results through collaboration and Team unity
- Skilled at building diverse capability - Developing diverse capabilities for the future
- Persuasive / Influencing - Persuading and influencing stakeholders
- Collaborating - Partnering to build new solutions
- Delivering value - Showing commercial acumen
- Committed to expanding business - Leveraging new business opportunities
- Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization
- Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities
- Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for
the success of engagement(s)
- Managing change - Responding to changing environment with resilience
- Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
- Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems
- Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte
- Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive.
How you’ll grow
Connect for impact
Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.
Empower to lead
You can be a leader irrespective of your career level. Our colleagues are characterized by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.
Inclusion for all
At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.
Drive your career
At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.
Everyone’s welcome… entrust your happiness to us
Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you.
Interview tips
We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.