Job Title:  Assistant Manager | Engineering Foundry & Managed Services | Hyderabad | Engineering as a Service/ O

We are seeking a skilled and detail-oriented Atlassian Platform Engineer to join our team. The successful candidate will be responsible for managing, optimizing, and supporting our suite of Atlassian products, including Jira, Confluence, and other related tools. You will work closely with various departments to understand their needs, implement solutions, and ensure the effective utilization of Atlassian products to improve business processes and productivity.

You Will:

· Manage and administer Atlassian products (Jira, Confluence and related Add-ons etc.) ensuring optimal performance and reliability.

· Create, Configure and customize Jira projects, workflows, permissions, and schemes to meet business requirements.

· Create custom application integrations through code as needed to integrate Atlassian tools with other platforms as needed

· Maintain and support Atlassian integrations with other tools and systems

· Collaborate with stakeholders to gather and analyze requirements for new projects and enhancements.

· Identify use cases for business and process automation and help automate processes to save time and effort and improve efficiency

· Provide support to end-users and troubleshoot issues promptly.

· Participate in projects related to the implementation and enhancement of Atlassian products.

· Ensure projects are completed on time, within scope, and within budget.

· Monitor project progress and report on key metrics to stakeholders.

· Identify and recommend best practices and process improvements to maximize the use of Atlassian tools.

· Stay up to date with the latest Atlassian features, updates, and industry trends.

· Conduct regular system audits and implement changes to improve system performance and usability.

You Bring:

· Bachelor’s degree in information technology, Computer Science, Business Administration, or related field.· Good understanding of Atlassian products, including Jira, Confluence, and associated plugins.

· Atlassian Platform Engineer - 5-7 years' experience with Atlassian platform management, experience with Jira cloud, and with coding/automations/workflow experience within Jira

· Strong programming skills with experience in Groovy/Python, SQL is required

· Excellent problem-solving skills and attention to detail.

· Effective communication and interpersonal skills with the ability to work collaboratively with diverse teams.

· Experience with cloud and on-prem Atlassian instances is a huge plus