Job Title:  Assistant Manager | Network Security | Bengaluru | Cyber Defense & Resilience

Your potential, unleashed. 

India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond. 

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. 

The team 
 

Deloitte helps organizations prevent cyberattacks and protect valuable assets. We believe in being secure, vigilant, and resilient—not only by looking at how to prevent and respond to attacks, but at how to manage cyber risk in a way that allows you to unleash new opportunities. Embed cyber risk at the start of strategy development for more effective management of information and technology risks 
 

Your work profile 

As Assistant Manager in our Cyber Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - 

The Assistant Manager – Network Security for an MSSP (Managed Security Service Provider) is responsible for overseeing and coordinating the day-to-day operational activities of the L1 and L2 network security teams, ensuring smooth service delivery and technical support for multiple client environments. This role focuses on operational efficiency, first-line escalations, and compliance with defined security policies using technologies such as AlgoSec for firewall policy management, Cloudflare for web security, Palo Alto firewalls, and Zscaler ZIA/ZPA for secure internet and application access. 

The Assistant Manager plays a key role in monitoring team performance, ensuring ticket quality and timely resolution, and assisting in policy enforcement and change implementations. The role acts as a bridge between senior technical engineers and junior staff, contributing to team training, SOP adherence, and shift coordination. It also involves regular interaction with internal stakeholders and participation in client calls for operational updates and minor escalations. 

Firewall Support – Palo Alto (L2 level): 

• Perform day-to-day management of Palo Alto firewalls, including policy configuration and monitoring. 

• Create/modify security rules, NAT policies, and zone-based segmentation under guidance from L3 engineers. 

• Troubleshoot basic firewall connectivity issues (ping, traceroute, app/service ports). 

• Monitor firewall logs and device health via Panorama or device GUI. 

Policy Management – AlgoSec (L2 level): 

• Use AlgoSec Analyzer to review and report on firewall rule risks, unused rules, and access paths. 

• Participate in firewall change request reviews via AlgoSec FireFlow and validate access requirements. 

• Support compliance/audit-related data gathering and basic policy optimization activities. 

• Assist with policy documentation, diagrams, and rule change validations. 

Cloud Security – Cloudflare (L2 level): 

• Assist in managing Cloudflare WAF configurations, DDoS protection settings, and access policies. 

• Monitor web traffic behavior and escalate anomalies to L3 teams. 

• Implement or update basic DNS or firewall rules through the Cloudflare dashboard under supervision. 

• Support operations teams in applying zero-trust network access policies. 

Zscaler ZIA/ZPA (L2 level): 

• Monitor and support Zscaler ZIA and ZPA platforms for day-to-day incident resolution. 

• Perform basic troubleshooting for user access issues, browser errors, and blocked traffic. 

• Review logs for policy-related denials, tunnel health, or device misconfigurations. 

• Assist in user provisioning, group assignments, and policy mapping in the Zscaler admin console. 

Operations: 

• Support network security platforms in a 24x7 environment as part of the operations team. 

• Work under L3/L4 engineers to implement change requests, investigate incidents, and maintain platform stability. 

• Escalate complex issues while performing first-level analysis and documentation. 

• Participate in firewall policy review cycles, change board meetings, and audit report generation. 

• Ensure security controls and configurations meet defined SLA, compliance, and security standards. 

Desired qualifications 

• Education: Bachelor’s degree in Information Security, Computer Science, or a related field. A Master’s degree in Cybersecurity or Business Management is preferred. 

• Experience: 

• 3–5 years of experience in network security or firewall administration. 

• Familiarity with L3 routing, NAT, ACLs, DNS, DHCP, and TCP/IP basics. 

• Hands-on with Palo Alto firewalls, including GUI/CLI configurations and policy review. 

• Working knowledge of AlgoSec, Zscaler, and Cloudflare WAF/DNS/CDN. 

• Ability to work with ticketing systems, incident management platforms, and basic scripting tools. 

• Certifications:  

• PCNSA (Palo Alto Certified Network Security Administrator) 

• Zscaler Certified Administrator – ZIA/ZPA 

• AlgoSec Associate or Equivalent Exposure 

• Cloudflare Zero Trust or security training (bonus) 

Location and way of working 

• Base location: Bangalore/ Mumbai 

• Professional is required to work from office 

Your role as a Assistant Manager 

We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.  

In addition to living our purpose, Senior Executive across our organization must strive to be: 

• Inspiring - Leading with integrity to build inclusion and motivation 

• Committed to creating purpose - Creating a sense of vision and purpose 

• Agile - Achieving high-quality results through collaboration and Team unity 

• Skilled at building diverse capability - Developing diverse capabilities for the future 

• Persuasive / Influencing - Persuading and influencing stakeholders 

• Collaborating - Partnering to build new solutions 

• Delivering value - Showing commercial acumen 

• Committed to expanding business - Leveraging new business opportunities 

• Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization 

• Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities 

• Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for 

the success of engagement(s) 

• Managing change - Responding to changing environment with resilience 

• Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision 

• Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems 

• Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte 

• Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive.   

How you’ll grow 

Connect for impact 

Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report. 

Empower to lead 

You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. 

Inclusion for all 

At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.  

Drive your career 

At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. 

Everyone’s welcome… entrust your happiness to us  

Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you.   

Interview tips 

We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you’re applying to. Check out recruiting tips from Deloitte professionals. 

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At Deloitte, ethics and integrity are fundamental and not negotiable.  We do not charge any fee or seek any deposits, advance, or money from any career aspirant in relation to our recruitment process.  We have not authorized any party or person to collect any money from career aspirants in any form whatsoever for promises of getting jobs in Deloitte or for being considered against roles in Deloitte. We follow a professional recruitment process, provide a fair opportunity to eligible applicants and consider candidates only on merit. No one other than an authorized official of Deloitte is permitted to offer or confirm any job offer from Deloitte.  We advise career aspirants to exercise caution. 

In this regard, you may refer to a more detailed advisory given on our website at: https://www2.deloitte.com/in/en/careers/advisory-for-career-aspirants.html?icid=wn_