Job Title: Associate Director | BA - General Banking | Bengaluru | Customer Strategy & Design
Your potential, unleashed.
India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond.
At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.
Your work profile:
As an Associate Directorin our T&T Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -
What impact will you make?
Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivaled opportunities to succeed and realize your full potential.
Deloitte is where you’ll find unrivaled opportunities to succeed and realize your full potential.
Job Overview
Business process re-engineering
Skills Required
- Drive the business process re-engineering agenda in Banking Domain across the organization to enhance efficiency and effectiveness.
- Design customer-centric processing journeys aligned with key customer requirements (CTQs).
- Lead global/regional transformation initiatives from opportunity identification to execution and benefit realization.
- Implement cross-functional transformation programs to improve client experience, reduce costs, and boost operational performance.
- Manage end-to-end solution design (IT & Non-IT), ensuring alignment with strategic priorities.
- Define and enforce performance standards using formal process engineering methodologies.
- Develop actionable metrics to support continuous improvement.
- Ensure solutions comply with policies, procedures, and risk frameworks by collaborating with Risk Stewards.
- Conduct competitive benchmarking and market analysis to inform process improvement strategies
Your role
- Drive the business process re-engineering agenda in Banking Domain across the organization to enhance efficiency and effectiveness.
- Design customer-centric processing journeys aligned with key customer requirements (CTQs).
- Lead global/regional transformation initiatives from opportunity identification to execution and benefit realization.
- Implement cross-functional transformation programs to improve client experience, reduce costs, and boost operational performance.
- Manage end-to-end solution design (IT & Non-IT), ensuring alignment with strategic priorities.
- Define and enforce performance standards using formal process engineering methodologies.
- Develop actionable metrics to support continuous improvement.
- Ensure solutions comply with policies, procedures, and risk frameworks by collaborating with Risk Stewards.
- Conduct competitive benchmarking and market analysis to inform process improvement strategies
How you’ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development
Programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our purpose
Deloitte is led by a purpose: To make an impact that matters.
Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world
Recruiter tips
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