Job Title:  Consultant | AMS Support & Delivery | Bengaluru | Technology Strategy & Transformation

Team Lead | Enterprise Technology & Performance-Technology Strategy & Transformation | AMS Support & Delivery

Location:  Bengaluru

The team

Enterprise technology has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about ET&P

Your work profile

The Lotus Notes DevOps Engineer is responsible for supporting and maintaining on-premise Lotus Notes/Domino applications across Production, UAT and Development environments. The role includes system administration, application support, configuration, and minor enhancements while ensuring platform stability, security, and compliance.

The engineer will work in a blended delivery model with IAG teams, supporting BAU operations, small changes, and risk remediation using ITIL and Agile practices.

Key Responsibilities

Application Support

• Provide production support for Lotus Notes applications
• Perform daily system health checks and monitoring
• Troubleshoot incidents and service requests
• Support change and release activities
• Maintain alignment between lower environments and Production

System Administration

• Administer Domino Server 12 environments
• Manage user access and permissions
• Maintain system configurations and security settings
• Ensure environment availability and stability

Development and Configuration

• Configure and maintain Lotus Notes applications
• Develop and enhance applications using Lotus Notes Designer
• Support application integrations and interfaces
• Perform data fixes and configuration updates

Integration and Tools Support

• Support integrations using:
• ODBC connectors
• Control-M jobs
• External applications
• Work with monitoring tools including:
• Splunk
• New Relic

Risk and Compliance

• Support vulnerability remediation activities
• Assist with patching and upgrades
• Participate in disaster recovery testing
• Ensure compliance with security and audit requirements

DevOps and Delivery Support

• Support deployments and release activities
• Maintain configuration consistency across environments
• Participate in Agile ceremonies
• Support after-hours deployments when required

Mandatory Skills

• Domino Server 12 Administration
• Lotus Notes Designer development
• Complex Lotus Notes application configuration
• Application integrations
• ODBC connectors
• Control-M job support

Tools and Technologies

• Splunk
• New Relic
• Control-M

Preferred Skills

• SQL knowledge
• Web services
• JavaScript basics
• BPM workflow understanding

Non-Functional Skills

• ITIL process knowledge
• Agile methodology experience
• Documentation skills
• Stakeholder communication
• Risk and vulnerability awareness

Key skills required: 

• Education: Any Bachelors

Application Support

• Provide production support
• Perform daily health checks
• Troubleshoot incidents and defects
• Support service requests and small enhancements

BPM Workflow Support

• Configure and maintain IBM BAW workflows
• Support workflow troubleshooting and defect resolution
• Implement workflow configuration changes
• Support process improvements

Middleware and Platform Support

• Support and maintain:
• WebSphere Application Server, WebSphere MQ, Tomcat servers
• Support environment configuration and stability

Development Support

• Support applications developed using:
• Java, JavaScript, Spring/Hibernate
• Support web services and integrations

DevOps and Environment Management

• Support deployments across environments
• Maintain source code using GitHub
• Support build and release pipelines using Bamboo
• Support Docker container environments

Database Support

• Support DB2 databases
• Execute SQL queries and data fixes
• Support database-related issues

Monitoring and Scheduling

• Support monitoring and job scheduling tools:
• Control-M, Splunk, New Relic

Risk and Compliance

• Support vulnerability remediation
• Support patching and upgrades
• Participate in disaster recovery testing
• Support audit and compliance activities