Job Title:  Consultant | AWS Devops | Bengaluru | Engineering | Hybrid Cloud Engineering

The Team

Deloitte’s Technology & Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage. Our practice addresses the continuum of opportunities in business intelligence & visualization, data management, performance management and next-generation analytics and technologies, including big data, cloud, cognitive and machine learning.       

Role Overview

We are seeking a seasoned DevOps Lead to spearhead our infrastructure engineering and SRE initiatives.

Should be able to lead a high-performing team of 4+ engineers, driving the evolution of our cloud-native ecosystem.

Should will be responsible for scaling our platform, optimizing AWS costs, implementing robust SRE practices, and integrating AI4Ops to drive operational excellence.

Process Lead:

• 8+ years of ITSM/IT Operations experience, including significant experience in ITSM process ownership or governance.
• Strong experience with ServiceNow or equivalent ITSM platforms.

Automation Lead:

• 8+ years of experience in IT/SRE automation, AIOps, service management, or related areas.
• Strong hands-on experience with AI/GenAI, LLM-based automation, workflow automation, ITSM, observability, and ChatOps.
• Experience with platforms/tools such as ServiceNow, Microsoft Teams, Azure/AWS/GCP, observability platforms, and automation/orchestration tools is desirable.
• Strong understanding of SRE, incident/problem management, ITIL, automation governance, and operational analytics.
• Experience with Python, PowerShell, REST APIs, and automation/scripting.
• Hands-on exposure to ServiceNow or other ITSM platforms.
• Experience with Ansible, Terraform, Jenkins/GitHub Actions, or similar automation/DevOps tools.
• Familiarity with Azure/AWS and monitoring/observability tools such as Splunk, Grafana, or Prometheus.
• Exposure to AI/GenAI tools, LLMs, prompt engineering, or AI-powered automation.

Automation Engineer:

• 1-4 years of experience in IT/SRE automation, AIOps, service management, or related areas.
• Experience with Python, PowerShell, REST APIs, and automation/scripting.
• Hands-on exposure to ServiceNow or other ITSM platforms.
• Experience with Ansible, Terraform, Jenkins/GitHub Actions, or similar automation/DevOps tools.
• Familiarity with Azure/AWS and monitoring/observability tools such as Splunk, Grafana, or Prometheus.
• Exposure to AI/GenAI tools, LLMs, prompt engineering, or AI-powered automation.

Education

Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.