Job Title:  Consultant | Client Onboarding | Bengaluru | Regulatory & Financial Risk

Client Onboarding

Key Responsibilities

• Lead and manage the client onboarding team, ensuring efficiency, compliance, and client satisfaction.

• Continuously improve onboarding processes and ensure alignment with regulatory requirements (e.g., KYC, AML).

• Serve as a senior point of contact for clients and stakeholders, resolving issues and managing expectations.

• Oversee onboarding operations, collaborating with functions like Legal and Credit Services.

• Focus on process optimization, risk management, and maintaining internal control standards.

• Drive team development through training, performance management, and mentoring.

• Lead onboarding strategy, growth, and migration projects.

• Leadership & Teamwork

• Foster a high-performance, collaborative team environment with strong interpersonal and communication skills.

Desired Experience & Skills

• 5 years of banking experience, preferably in client onboarding.

• Strong leadership, operational, and strategic thinking abilities.

• Expertise in KYC, client due diligence, and process management.

• Ability to prioritize tasks and manage pressure with accuracy.

• Ensure smooth, timely client onboarding, managing expectations and communication.

• Build strong client relationships and provide training on bank systems.

• Ensure compliance with KYC, AML, and regulatory requirements.

• Meet onboarding KPIs (TAT, SLA, pipeline health).

• Adapt to regulatory and industry changes, implementing them effectively.

• Collaborate with partner teams to streamline onboarding.

• Proactively manage issues and improve processes to reduce costs and enhance client experience.

Leadership & Teamwork:

• Be a proactive team player and maintain strong client relationships.

• Collaborate across departments and support process improvements.