Senior Consultant | Enterprise Technology & Performance | SAP Basis Administration

Location: Bangalore

The Team

Our Enterprise Technology & Performance team delivers end-to-end SAP technology services, enabling organizations to maintain stable, secure, and high-performing SAP landscapes. The team focuses on SAP system administration, landscape management, upgrades, database administration, and production support while ensuring business continuity and operational excellence.

Work Profile

We are looking for an experienced SAP Basis Consultant with strong expertise in SAP system administration, landscape management, upgrades, and production support. The ideal candidate should possess hands-on experience in SAP ECC, SAP Enterprise Portal, SAP Solution Manager, Oracle database administration, and SAP Basis operations across enterprise environments.

Key Responsibilities

• Administer and maintain SAP ECC 6.0, SAP FI, SAP Enterprise Portal 7.5, and SAP Solution Manager landscapes.

• Manage SAP Transport Management System (TMS), transport requests, import/export activities, and release management.

• Perform SAP kernel upgrades, support package implementations, system refreshes, and system copy activities.

• Execute SAP installations, post-installation configurations, client administration, and landscape maintenance.

• Monitor SAP system health, performance, work processes, and proactively resolve performance issues.

• Manage SAP services, background jobs, spool administration, RFC connections, and interface monitoring.

• Perform SAP user administration, role assignments, authorization troubleshooting, and security compliance activities.

• Monitor and administer Oracle databases using BRTOOLS and RMAN, including backup, recovery validation, and performance optimization.

• Troubleshoot SAP system outages, transport failures, application issues, and production incidents.

• Support disaster recovery planning, failover testing, and business continuity initiatives.

• Prepare and maintain technical documentation, SOPs, operational runbooks, and knowledge articles.

• Participate in change management, release deployments, patching, and scheduled maintenance activities.

• Provide L2/L3 production support while ensuring SLA adherence for incidents, service requests, and problem management.

• Collaborate with business users, infrastructure teams, database administrators, application teams, and vendors to resolve critical production issues.

• Utilize ServiceNow and Jira for incident, problem, change, and service request management.

Key Skills Required

• Education: Any Bachelor's/ Master's degree in Enginering/ technical or any related field.

• Strong hands-on experience in SAP Basis Administration and SAP landscape management.

• Experience with SAP ECC 6.0, SAP FI, SAP Enterprise Portal 7.5, and SAP Solution Manager.

• Proficiency in SAP installations, kernel upgrades, support package implementation, system refresh, and system copy activities.

• Expertise in SAP Transport Management System (TMS), client administration, and release management.

• Strong knowledge of Oracle database administration using BRTOOLS and RMAN.

• Experience in SAP performance monitoring, workload analysis, and system optimization.

• Hands-on experience in SAP user administration, roles, authorizations, and security management.

• Knowledge of SAP background jobs, spool administration, RFC configuration, and interface monitoring.

• Strong troubleshooting skills for SAP production issues, transport failures, and performance bottlenecks.

• Experience supporting disaster recovery, backup validation, and high-availability environments.

• Familiarity with ITIL processes including Incident, Problem, Change, and Release Management.

• Hands-on experience with ServiceNow and Jira.

• Experience working in L2/L3 production support environments with SLA-driven delivery.

• Strong analytical, communication, documentation, and stakeholder management skills.