Job Title: Consultant | SAP PMO | Bengaluru | SAP
Job Title: Deloitte PMO RRO (Quality) - Consultant
Location: Pan India
Experience: 3 - 5 Years
Company: Deloitte
Job Summary:
The PMO RRO (Quality) Consultant will be responsible for ensuring high-quality project delivery through effective governance, quality assurance, and risk management practices. This role involves close collaboration with cross-functional teams to standardize processes, monitor compliance, and deliver detailed reports that drive informed decision-making and continuous improvement.
Key Responsibilities:
- Support project planning, execution, and governance to ensure alignment with organizational standards.
- Conduct quality assurance audits and validate project deliverables for compliance and accuracy.
- Identify project risks, analyze root causes, and recommend mitigation strategies.
- Manage and monitor SLAs/KPIs to ensure service quality and escalate issues as necessary.
- Prepare and present detailed reports, dashboards, and performance analyses to stakeholders.
- Collaborate with suppliers and internal teams to resolve data inconsistencies and improve process effectiveness.
- Maintain audit-ready documentation and assist in compliance reviews.
- Proactively suggest process enhancements to improve operational efficiency and data integrity.
Required Qualifications:
Education:
- Bachelor’s degree in Business Administration, Engineering, IT, or related field.
Experience:
- 3 to 5 years of experience in project management, quality assurance, or PMO roles within IT or consulting environments.
Skills:
- Strong knowledge of project management methodologies and tools (e.g., MS Project, JIRA, Asana).
- Experience in quality control, risk assessment, and compliance monitoring.
- Excellent analytical and problem-solving skills with a data-driven mindset.
- Proficient in report generation and dashboard preparation using Excel and other reporting tools.
- Effective communication skills for stakeholder management and supplier interaction.
- Detail-oriented with the ability to follow structured SOPs consistently.
Preferred Qualifications:
- Certifications such as PMP, PRINCE2, Agile Scrum, or Six Sigma.
- Exposure to IT service delivery, managed services, or governance frameworks like SIAM.
- Familiarity with tools such as ServiceNow, SAC, or other ITSM platforms.