Job Title:  Consultant | Salesforce | Bengaluru | Sales & Service

Core Responsibilities:

Troubleshooting and Issue Resolution: Diagnosing and resolving issues within the Salesforce environment, including user-reported problems, system errors, and application malfunctions. 

System Administration: Managing user accounts, roles, permissions, and security settings within Salesforce. 

Application Maintenance: Ensuring the stability, performance, and security of existing Salesforce applications and configurations. 

Integration Management: Working with other systems and applications by maintaining and improving integrations using web services and APIs. 

Knowledge Management: Documenting solutions and troubleshooting steps, and staying up-to-date with the latest Salesforce features and best practices. 

Collaboration: Working with cross-functional teams to gather and analyze business requirements, and collaborating on solutions.

Testing and Optimization: Ensuring the quality and performance of Salesforce applications through testing and optimization.