Job Title: Consultant | Salesforce | Bengaluru | Sales & Service

Consultant | Salesforce | Bengaluru | Sales & Service
• Job requisition ID : 101480
• Location: Bengaluru
• Entity: Deloitte Touche Tohmatsu India LLP
Role Summary:
We are seeking experienced Salesforce Agentforce Developer with 5+ years of Salesforce development experience and hands-on expertise in building AI-powered agent solutions using Salesforce Agentforce. The ideal candidate will be responsible for designing, developing, and implementing intelligent agents, automations, and integrations that enhance customer and employee experiences.
Key Skills:
- Design and develop AI-powered Agentforce solutions on the Salesforce platform.
- Configure and customize Agentforce agents, topics, actions, and workflows.
- Develop scalable solutions using Apex, Lightning Web Components (LWC), Flows, and APIs.
- Integrate Salesforce with external applications and enterprise systems.
- Collaborate with business stakeholders to understand requirements and translate them into technical solutions.
- Support testing, deployment, troubleshooting, and production support activities.
- Ensure adherence to Salesforce security, governance, and best practices.
Responsibilities:
- Design, develop, and implement Agentforce solutions.
- Build and customize Salesforce applications using Apex, LWC, and Flows.
- Integrate Salesforce with external systems and APIs.
- Gather business requirements and translate them into scalable solutions.
- Support testing, deployment, enhancements, and production issues.
Experience Required:
- 5+ years of Salesforce development experience.
- Hands-on experience with Agentforce implementation and customization.
- Strong understanding of Salesforce platform architecture and best practices.
