Job Title:  Consultant | Tagetik | Bengaluru | Finance Transformation | Business Finance

The team

Enterprise technology must do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about ET&P

Key Responsibilities

Application Support

• Provide L1/L2/L3 support for CCH Tagetik applications.
• Monitor daily system operations and batch processes.
• Resolve incidents, service requests, and user issues within defined SLAs.
• Perform root cause analysis for recurring issues.

Functional Support

• Support Financial Consolidation and Close processes.
• Assist users with Planning, Budgeting, and Forecasting activities.
• Validate and reconcile financial data.
• Support month-end, quarter-end, and year-end financial close activities.

Enhancement & Maintenance

• Implement minor configuration changes and enhancements.
• Maintain business rules, workflows, reports, and forms.
• Support system upgrades, patches, and regression testing.
• Document support procedures and knowledge articles.

Data Management

• Monitor data loads and integrations.
• Investigate data discrepancies and reconciliation issues.
• Support interfaces between Tagetik and source systems (SAP, Oracle, Workday, etc.).
• Ensure data quality and integrity.

Stakeholder Interaction

• Act as a point of contact for finance and business users.
• Communicate issue status and resolution updates.
• Conduct user training and knowledge-sharing sessions when required.

Required Qualifications

• Bachelor's degree in Finance, Accounting, Information Technology, or related field.
• 2-5 years of experience in CCH Tagetik support or implementation.
• Understanding of Financial Consolidation, Planning, and Reporting processes.
• Experience in application support and incident management.