Job Title:  Deputy Manager | Analytics, EAD Ops | Bengaluru | Forensic & Financial Crime

Deputy Manager - Fraud Risk Management (FRM) Techno-Functional

• Location:  Mumbai, Bangalore, Chennai, Pune, Delhi

The team

Innovation, transformation and leadership occur in many ways. At Deloitte, our ability to help solve clients’   most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help you lead in the markets where you compete. Learn more about our Risk Regulatory & Forensic Practice.

Your work profile
Seeking a techno-functional FRM professional with strong banking domain expertise and hands-on experience in implementing, configuring, and optimizing FRM solutions across Cards, Payments, UPI, Digital Banking, and Account Fraud domains.

Key Responsibilities

• Lead Fraud Risk Management (FRM) implementations, upgrades, and transformation programs for banking clients.
• Gather, analyze, and document business and functional requirements across Fraud Risk, Operations, Compliance, and Business teams.
• Translate requirements into fraud rules, risk strategies, workflows, case management processes, and system configurations
• Design and optimize fraud detection scenarios, risk scoring models, alert generation, and case management workflows.
• Conduct process assessments, gap analysis, and define future-state fraud monitoring and investigation processes.
• Collaborate with business stakeholders, fraud operations, technology teams, and vendors to deliver effective fraud controls.
• Support data integration, API connectivity, solution configuration, testing, deployment, and production stabilization.
• Perform fraud analytics, rule tuning, alert rationalization, and false-positive reduction to enhance detection effectiveness.
• Lead UAT planning and execution, including test case development, defect management, validation, and business sign-offs.
• Drive governance, stakeholder communication, change management, and implementation status reporting.
• Develop SOPs, user guides, training materials, and deliver end-user training to support adoption.
• Ensure reporting, documentation, audit, compliance, and post-go-live support requirements are fully addressed.

Key skills required:

• Bachelor's degree in Engineering, Computer Science, or related discipline.
• Certifications such as CFE, CAMS, FRM, Actimize, SAS, or FICO are a plus.
• 4-7 years of experience in FRM space within an Risk OEM, Banking, Financial Services, or FinTech, in Banking, Financial Services, Risk Management or Fraud Operations.
• Hands-on solution  build/ customize experience with one or more platforms such as NICE Actimize, SAS Fraud Manager, FICO Falcon, Feedzai, Featurespace, Oracle FCCM/BPR, NetReveal, or ACI Fraud
• Strong understanding of fraud typologies including Card Fraud, Account Takeover, Identity Theft, Mule Accounts, UPI Fraud, Payments Fraud, and Digital Banking Fraud.
• Proficiency in SQL, data analysis, system integrations, APIs, and real-time transaction monitoring.
• Exposure to Python, Java, Kafka, ETL, or analytics tools is preferred.
• Experience participating in implementation or enhancement projects involving Fraud Risk Management or Case Management platforms.
• Strong understanding of fraud operations and investigation processes.
• Strong domain knowledge of banking products and services
• Experience in business analysis, workflow design, process documentation, or functional testing