Job Title:  Deputy Manager | Network Security | Bengaluru | Cyber Defense & Resilience

Your potential, unleashed. 

India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond. 

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. 

The team 
 

Deloitte helps organizations prevent cyberattacks and protect valuable assets. We believe in being secure, vigilant, and resilient—not only by looking at how to prevent and respond to attacks, but at how to manage cyber risk in a way that allows you to unleash new opportunities. Embed cyber risk at the start of strategy development for more effective management of information and technology risks 
 

Your work profile 

As Deputy Manager in our Cyber Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - 

The Deputy Manager – Network Security for an MSSP (Managed Security Service Provider) is responsible for supporting the operational leadership and delivery of network security services across multiple client environments. This role involves hands-on technical oversight and coordination of L2/L3 analysts and engineers to ensure the effective implementation, monitoring, and management of solutions such as AlgoSec, Cloudflare, Palo Alto firewalls, and Zscaler ZIA/ZPA. 

The Deputy Manager plays a critical role in handling escalated incidents, performing advanced troubleshooting, enforcing security policies, and supporting client change management activities. Working closely with the Network Security Manager, the Deputy Manager helps maintain service excellence, ensures SLA compliance, and contributes to continuous improvement initiatives—including process optimization, documentation, and technical mentorship. 

This role bridges operations and engineering, ensuring secure and compliant network configurations, while supporting seamless communication with clients and internal teams. 

Firewall Security Engineering – Palo Alto (L3 level): 

• Design, implement, and maintain Palo Alto Networks Next-Gen Firewalls (PA-VM & PA-Series) across data centers and cloud environments. 

• Manage Panorama for centralized policy management and device health monitoring. 

• Perform complex security policy configurations, NAT, SSL decryption, App-ID, and User-ID implementations. 

• Troubleshoot advanced issues involving VPNs (IPSec/SSL), routing (BGP/OSPF), and high availability (HA) setups. 

• Conduct firewall upgrades, hotfix patching, and migration planning without business impact. 

Network Security Policy Management – AlgoSec (L3 level): 

• Utilize AlgoSec Firewall Analyzer to assess security policy risks, identify overly permissive rules, and validate compliance requirements. 

• Use AlgoSec FireFlow to automate change requests and validate path connectivity. 

• Perform regular rule cleanup, impact analysis, and prepare reports for audit and governance teams. 

• Collaborate with application owners and change managers to implement rule changes safely and efficiently. 

Cloud Security – Cloudflare (L3 level): 

• Configure and manage Cloudflare WAF policies, CDN optimization rules, and Rate Limiting policies. 

• Implement and tune Bot Mitigation, Page Shield, Access Policies, and Load Balancing. 

• Set up Cloudflare Zero Trust rules for secure remote access and enforce device posture checks. 

• Integrate Cloudflare with identity providers (IdP) and SIEM tools for enhanced visibility. 

Secure Internet & Remote Access – Zscaler ZIA/ZPA (L2 level) 

• Operate and maintain Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) in day-to-day support scenarios. 

• Perform policy tuning, URL filtering, user troubleshooting, and Z-Tunnel diagnostics. 

• Analyze Zscaler logs, validate access paths, troubleshoot blocked requests, and resolve policy-related issues. 

• Escalate advanced configuration issues to L3 engineering teams or Zscaler TAC where needed. 

Operational Responsibilities: 

• Monitor and respond to incidents from firewall, Zscaler, and Cloudflare environments using ticketing systems and SIEM integrations. 

• Participate in change management, impact analysis, and production deployments. 

• Maintain accurate documentation – including firewall diagrams, ACL inventories, and policy matrices. 

• Proactively perform platform health checks, license usage reviews, and configuration backups. 

• Work closely with SOC, compliance, and architecture teams for coordinated incident response and RCA. 

• Support automation projects using Python, Ansible, or REST APIs for recurring network tasks (optional, but valued). 

• You will serve as a Network Security SME for firewall and cloud security controls. 

• Operate at a senior technical level (L3/L4) for firewall and policy-based engineering. 

• Handle incident and change tickets end-to-end, supporting internal and client environments. 

• Maintain high service quality and ensure all controls are operating as per defined SLA and compliance guidelines. 

• Proactively recommend enhancements in design, logging, monitoring, or access segmentation. 

Desired qualifications 

• Education: Bachelor’s degree in Information Security, Computer Science, or a related field. A Master’s degree in Cybersecurity or Business Management is preferred. 

• Experience: 

• 5–8 years of network security engineering and operations experience. 

• Strong command over network protocols (TCP/IP, DNS, BGP, OSPF) and L2/L3 troubleshooting. 

• In-depth experience with Palo Alto firewalls, including rule design and troubleshooting. 

• Expert in using AlgoSec for security policy risk analysis and change management. 

• Working-level knowledge of Cloudflare Zero Trust, WAF, and CDN configurations. 

• Intermediate skills in managing Zscaler ZIA/ZPA environments (user access, policy enforcement). 

• Familiarity with ITSM tools (e.g., ServiceNow, Remedy) and SIEM platforms (e.g., Splunk, QRadar, etc.). 

• Certifications:  

• PCNSE / PCNSA – Palo Alto Networks 

• ZIA/ZPA Administrator (Zscaler) 

• AlgoSec Certified Professional 

• Cloudflare Fundamentals / Zero Trust Specialist 

• Network+ / Security+ / CCNA Security / CCNP Security (advantageous) 

Location and way of working 

• Base location: Bangalore/ Mumbai 

• Professional is required to work from office 

Your role as a Deputy Manager 

We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.  

In addition to living our purpose, Senior Executive across our organization must strive to be: 

• Inspiring - Leading with integrity to build inclusion and motivation 

• Committed to creating purpose - Creating a sense of vision and purpose 

• Agile - Achieving high-quality results through collaboration and Team unity 

• Skilled at building diverse capability - Developing diverse capabilities for the future 

• Persuasive / Influencing - Persuading and influencing stakeholders 

• Collaborating - Partnering to build new solutions 

• Delivering value - Showing commercial acumen 

• Committed to expanding business - Leveraging new business opportunities 

• Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization 

• Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities 

• Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for 

the success of engagement(s) 

• Managing change - Responding to changing environment with resilience 

• Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision 

• Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems 

• Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte 

• Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive.   

How you’ll grow 

Connect for impact 

Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report. 

Empower to lead 

You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. 

Inclusion for all 

At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.  

Drive your career 

At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. 

Everyone’s welcome… entrust your happiness to us  

Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you.   

Interview tips 

We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you’re applying to. Check out recruiting tips from Deloitte professionals. 

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