Job Title: EA - Information Technology - Deputy Manager - Server & Cloud Operations
Your potential, unleashed.
India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond.
At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.
The team
The Enabling Area – Information Technology team is responsible for building & maintaining different applications for Deloitte South Asia that focuses on providing employee experience.
Your work profile
As a Senior Executive in our Server Operations (Information Technology) Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -
The Senior Executive – Server Operations is responsible for the administration, maintenance, and optimization of on‑premise and cloud server infrastructure. This role ensures high availability, performance, security, and operational efficiency across Windows and Linux server environments. The position involves incident management, change execution, problem analysis, automation, documentation, and coordination with cross‑functional teams.
Key Responsibilities
- Server Administration
- Manage and support Windows and Linux servers across production, DR, and non‑production environments.
- Perform routine server maintenance including patching, updates, backups, and configuration management.
- Monitor server health, capacity, and performance using enterprise monitoring tools.
- Incident & Problem Management
- Troubleshoot and resolve server‑related incidents, performance issues, and outages within defined SLAs.
- Identify recurring issues and perform root‑cause analysis (RCA).
- Implement corrective and preventive measures for long‑term stability.
- Backup & Recovery
- Manage server backups, restoration processes, and backup job optimization.
- Coordinate with backup teams to validate policies, retention, and recovery readiness.
- Security & Compliance
- Apply server hardening standards and security baselines.
- Ensure OS compliance for patching, audit findings, antivirus/EDR, and monitoring agents.
- Support vulnerability remediation and work with SOC/InfoSec teams as required.
- Change & Configuration Management
- Prepare and execute change requests following ITIL best practices.
- Document configurations, SOPs, knowledge articles, and deployment steps.
- Review infrastructure changes and assess potential risk impacts.
- Collaboration & Support
- Work closely with network, cloud, and application teams.
- Provide technical inputs to projects, migrations, and DR drills.
- Support business teams with technical requirements such as LDAP, server provisioning, certificates, and integrations.
Desired qualifications
Required Skills & Qualifications
- Bachelor’s degree in Computer Science, IT, or related field.
- ITIL certification preferred.
- Cloud certifications (Azure/AWS/GCP) are an advantage.
Strong experience in:
- Windows Server
- Linux (Red Hat / Ubuntu / CentOS / Suse / Amazon Linux)
- Active Directory, DNS, DHCP
- VMware/Hyper‑V virtualization
- Patch management tools (SCCM, WSUS, BigFix, etc.)
- Backup tools such as Commvault, , Veeam, Backup Exec
- Monitoring tools (Splunk, SolarWinds, SCOM, etc.)
Soft Skills
- Strong analytical and troubleshooting skills.
- Good communication and documentation skills.
- Stakeholder coordination and cross‑team collaboration.
- Proactive approach toward automation and process improvement.
Experience
- 3–6 years of relevant experience in server operations or system administration.
- Hands‑on experience with enterprise‑scale environments preferred.
Location and way of working
- Base location: Bengaluru
- This profile involves occasional travelling to client locations OR this profile does not involve extensive travel for work.
- Hybrid is our default way of working. Each domain has customised the hybrid approach to their unique needs.
Your role as a Senior Executive
We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.
In addition to living our purpose, Senior Executive across our organization must strive to be:
- Inspiring - Leading with integrity to build inclusion and motivation
- Committed to creating purpose - Creating a sense of vision and purpose
- Agile - Achieving high-quality results through collaboration and Team unity
- Skilled at building diverse capability - Developing diverse capabilities for the future
- Persuasive / Influencing - Persuading and influencing stakeholders
- Collaborating - Partnering to build new solutions
- Delivering value - Showing commercial acumen
- Committed to expanding business - Leveraging new business opportunities
- Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization
- Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities
- Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for
the success of engagement(s)
- Managing change - Responding to changing environment with resilience
- Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
- Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems
- Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte
- Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive.
How you’ll grow
Connect for impact
Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.
Empower to lead
You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.
Inclusion for all
At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.
Drive your career
At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.
Everyone’s welcome… entrust your happiness to us
Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you.
Interview tips
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