Job Title:  EAD | T&T | Senior Consultant | Site Reliability Engineering | Bengaluru | HCE

The Team

Deloitte’s Technology & Transformation practice helps organizations improve technology reliability, operational efficiency, and resilience through cloud-native platforms, automation, and Site Reliability Engineering (SRE). Our teams focus on observability, incident management, cloud operations, infrastructure reliability, and operational excellence to deliver secure, scalable, and highly available technology services.

Your Work Profile

• 6–12 years of experience in Site Reliability Engineering (SRE), Cloud Operations, DevOps, or Production Engineering.

• Strong understanding of AWS infrastructure, cloud operations, and platform dependencies.

• Experience with Amazon EKS/Kubernetes, cloud-native platforms, and infrastructure troubleshooting.

• Hands-on experience implementing monitoring, logging, alerting, and observability solutions.

• Experience defining and monitoring Service Level Indicators (SLIs), Service Level Objectives (SLOs), and service health metrics.

• Strong expertise in incident management, root cause analysis (RCA), problem management, and repeat-incident prevention.

• Experience developing technical runbooks, recovery procedures, health dashboards, and operational reports.

• Working knowledge of ServiceNow/Jira for incident, problem, change, and operational queue management.

• Experience with automation, AIOps, automated remediation, and operational toil reduction.

• Ability to lead production recovery, disaster recovery simulations, rollback exercises, and operational readiness assessments.

• Experience collaborating with application engineering, platform, and AI operations teams to establish cross-functional support.

• Strong stakeholder communication, technical documentation, and operational governance skills.

Key Skills Required

SRE, AWS, Kubernetes/EKS, Observability, Monitoring & Alerting, Incident Management & RCA, SLI/SLO, ServiceNow, ITIL, AIOps

Experience

• 6–12 years of relevant experience in SRE, Cloud Operations, DevOps, or Production Engineering.

• Hands-on experience with production incident response, platform recovery, monitoring, and operational reliability.

Technologies

Experience with relevant technologies such as:

• AWS / Amazon EKS

• Kubernetes

• Amazon CloudWatch

• Prometheus / Grafana

• ServiceNow / Jira

• Logging and Alerting Platforms

• Incident and Problem Management Tools

• Automation and AIOps Tools

• Technical Runbooks and Recovery Procedures

• SLI/SLO Monitoring and Reliability Dashboards

Education

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

Location and Way of Working

• Base Location: Bengaluru

• Work Model: Hybrid

• Employment Type: Full Time