Job Title:  Enabling Areas - IT - Deputy Manager - EUC Consultant

Your potential, unleashed. 

India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond. 

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. 

Work you’ll do

We are seeking a highly experienced End User Computing (EUC) Consultant with at least 5 years of experience to join our IT team. The ideal candidate will have a strong background in designing, implementing, and managing comprehensive end-user computing solutions, including virtual desktops (VDI), cloud PCs, and application delivery systems.

This role requires expertise in endpoint management tools, image deployment, Microsoft Intune, Autopatch, Autopilot, device hardware management, and security practices.

The EUC Consultant will work closely with the IT operations team to enhance user experience, implement best practices, and leverage emerging technologies, including automation, Copilot, and DevOps practices.

Key Responsibilities

End User Computing Solutions

• Design, deploy, and manage VDI solutions (e.g., VMware Horizon, Citrix Virtual Apps and Desktops) and cloud PC environments (e.g., Microsoft Azure Virtual Desktop, AWS Workspaces).
• Optimize solutions for desktops, laptops, and virtual environments.

Image Deployment and Management

• Develop and maintain OS images, manage lifecycle, and ensure compatibility with end-user needs.
• Implement OS customization and deployment (Autopilot) using SCCM/Intune or similar tools.

Endpoint Management

• Utilize tools such as SCCM, MDM, and MDEM for deployment and management.
• Oversee endpoint security and compliance across various operating systems including Windows 11, MacOS, and Linux.

Technical Skills

• Expertise in VDI solutions (e.g., VMware Horizon, Citrix Virtual Apps and Desktops) and cloud PC platforms (e.g., AVD, AWS Workspaces).
• Proficient with endpoint management tools such as SCCM, MDM, and MDEM.
• Strong experience with image deployment, including creating and managing OS images and extensive hands-on Windows, Mac, Linux OS across the platform.
• Knowledge of Intune features such as Autopatch for automated patch management and Autopilot for device provisioning.
• Strong knowledge of device hardware management, including driver updates, device upgrades, and hardware testing.
• Solid understanding of security practices, including patch management, update deployment, and vulnerability assessments.
• In-depth knowledge of desktop operating systems (Windows, macOS), networking, and cloud technologies.
• Experience with automation tools and practices, Copilot, and DevOps methodologies.

Soft Skills:

• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal abilities.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Detail-oriented with a focus on delivering high-quality results.

Qualifications

Education and Experience:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• At least 5 years of experience in an EUC Consultant role or similar capacity, with extensive experience in VDI, cloud PCs, endpoint management, image deployment, OS expertise (Windows 10 and above, IoT, Mac, Linux) and Microsoft Intune.
• Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator, VMware Certified Professional, Citrix Certified Associate, AWS Certified Solutions Architect) are highly preferred.

Work Environment

• Primarily office-based with occasional remote work option.
• May require occasional travel to client sites or other company locations.
• Preferred Location: Bangalore

This role is ideal for someone who can manage complex technical challenges, ensure optimal IT service delivery, and work collaboratively across teams to drive continuous improvement.

Your role as a leader

At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.

In addition to living our purpose, as a Deputy Manager across our organization:

• Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make
• Develops high-performing people and teams through challenging and meaningful opportunities
• Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders
• Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
• Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction

How you’ll grow

Connect for impact

Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.

Empower to lead

You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.

Inclusion for all

At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.

Drive your career

At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.

Everyone’s welcome… entrust your happiness to us                                                                                                 

Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you. 

Interview tips

We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.