Job Title:  F&A Operate: All | Bengaluru | Finance Transformation

Analyst will be responsible for ensuring completion of delivery of day-to-day activities within the Order to Cash (O2C) function/process, (for e.g., Credit & Risk, Proposal Creation, Order Management, Billing, Cash Application, Adjustments, Receipt / AR, Collections, Dispute Management, Customer Handling & Interaction).

Key responsibilities for the Analyst will include:

Performance and day-to-day delivery of O2C processes, sub-processes, activities, and transactions

·    Knowledge to perform and deliver one or more of the following O2C activities:

·    Order Management:

•    Sales order creation

•    Sales order reconciliation with PO from customers

•    Scheduling delivery based on request received from Business

•    Verification of open order details, such as quantities, prices, and terms, and ensure proper authorization

•    Order tracking, forecasting, and fulfillment

•    Managing order changes, cancellations, and returns

·    Billing

•    Creation & distribution bills / invoices

•    Creation of exception invoices

·    Adjustments / Reconciliations

•    Process account adjustments

•    Perform reconciliations and settlements

·    AR Ageing Review

•    AR Management

•    Perform AR analysis

•    Close and Reporting

·    Receivables Accounting

•    Perform accounting, determine tax, and record tax liabilities

•    Process payments received

•    Knowledge of receipts applications

•    Manage unapplied receipts

·    Dispute Management

•    Create credit memo / charge back

•    Validate deductions

•    Develop Root Cause Analysis and action plan

•    Perform Appeasement

·    Customer Handling & Interaction

•    Receive and validate queries

•    Customer management & interaction

·    Proposal creation

·    Creating the proposals / quotations based on the request received from the Business Development / Account Representatives

·    Provide necessary documentation and reports for financial reporting

·    Ensure compliance with company policies, accounting principles, and relevant regulations

Experience:

·      2-5 years of previous work experience

·      Basic / working knowledge of O2C processes and applications

·      Knowledge of MS office and other computer skills

·      Effective communication, problem solving and analytical skills

·      Prior experience in BPO sector (preferred)

·      Knowledge of SAP and Sales force

Know how of SAP S4 HANA will be an added advantage

Qualification

·     B. Com / BBA / BMS or similar three-year graduate course

M.Com / CA Inter