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Job Title:  Lead Senior Associate | c# Dot Net | Bengaluru | Engineering as a Service/ Operate

Job Description – Dev Escalation Engineer (L4) / Product Support Developer (3–5 Years) 

Role Overview 

We are seeking a highly motivated and analytical .NET Developer with strong troubleshooting and problem-solving skills to join our engineering team. The ideal candidate should have a developer-first mindset, be comfortable investigating production issues, and work closely with development, operations, and infrastructure teams to ensure platform stability and reliability. 

Key Responsibilities 

  • Design, develop, and maintain APIs and backend services using .NET technologies. 

  • Analyze and troubleshoot production issues, identify root causes, and implement fixes. 

  • Perform log analysis and investigate application/system behavior. 

  • Participate in production support and escalation management activities. 

  • Collaborate with development, DevOps, system engineering, and support teams. 

  • Contribute to microservices-based application development and maintenance. 

  • Support deployment, monitoring, and operational activities. 

  • Follow software engineering best practices, coding standards, and testing methodologies. 

  • Participate in code reviews and continuous improvement initiatives. 

Required Skills 

  • 3–5 years of experience in .NET/C# development. 

  • Strong coding and debugging skills. 

  • Experience in API development and integration. 

  • Good understanding of Microservices Architecture. 

  • Basic to intermediate knowledge of Kubernetes (K8s). 

  • Experience with log analysis and troubleshooting. 

  • Understanding of software development lifecycle and Agile methodologies. 

  • Strong analytical thinking and problem-solving skills. 

  • Ability to work independently and take ownership of assigned tasks. 

Preferred Skills 

  • Exposure to cloud-native applications. 

  • Knowledge of monitoring and observability tools. 

  • Experience with production support and incident management. 

  • Familiarity with CI/CD pipelines and DevOps practices. 

Key Traits 

  • Strong troubleshooting mindset. 

  • Passion for learning and continuous improvement. 

  • Ownership and accountability. 

  • Excellent collaboration and communication skills. 

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