Job Title:  Manager | GBS Implement: Governance Specialist | Bengaluru | Finance Transformation | Global Busines

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Your work profile

This role is responsible for leading the end-to-end planning, governance, coordination, and execution of an enterprise Workday implementation program. The Program Manager will work across business, HR, technology, and implementation teams to ensure successful delivery of the program within agreed timelines, scope, and quality standards. This role requires strong stakeholder management, structured program governance, proactive risk management, and the ability to drive accountability across multiple workstreams

Key Responsibilities

Responsibilities for this position may include but are not limited to:

·      Lead the overall program governance for the Workday implementation, ensuring alignment with business objectives and strategic priorities.

·      Develop and maintain an integrated program plan, including milestones, workstreams, dependencies, resource requirements, and critical path activities.

·      Coordinate execution across functional, business, technology, and implementation teams to ensure seamless delivery of program objectives.

·      Establish robust governance mechanisms, including steering committee meetings, working group sessions, executive updates, and program status reporting.

·      Drive accountability across all stakeholders by tracking action items, following up on commitments, and ensuring timely completion of deliverables.

·      Identify, assess, and proactively manage program risks, issues, assumptions, and dependencies (RAID), escalating critical items to leadership where required.

·      Partner with business stakeholders to ensure functional requirements, design decisions, and implementation activities remain aligned with business needs.

·      Coordinate implementation activities including solution design reviews, testing cycles, data readiness, cutover planning, deployment readiness, and go-live support.

·      Monitor program progress through defined KPIs and dashboards, providing concise and actionable updates to senior leadership.

·      Facilitate cross-functional decision-making by resolving conflicts, removing roadblocks, and driving consensus among stakeholders.

·      Ensure appropriate program documentation, governance artifacts, meeting minutes, decision logs, and project plans are maintained throughout the implementation lifecycle.

·      Support organizational change management by coordinating communication, stakeholder engagement, training readiness, and user adoption activities.

·      Drive post-go-live stabilization activities, monitor implementation outcomes, and support transition to business-as-usual operations.

·      Continuously identify opportunities to improve program governance, delivery processes, and execution effectiveness

·      Manage and influence a diverse group of stakeholders across business, HR, technology, and implementation partners to drive alignment, collaboration, and successful program execution

·      Build and maintain strong relationships with senior business and technology leaders, providing timely updates, facilitating key decisions, and effectively managing stakeholder expectations throughout the program lifecycle

Key skills required

·      Strong program and project management experience leading enterprise transformation initiatives

·      Strong understanding of Hire-to-Retire (H2R) business processes and HR operations, with experience supporting HR transformation initiatives preferred

·      Good understanding of ERP implementation methodologies, solution delivery lifecycles, and associated technical concepts to effectively engage with functional and technical teams

·      ERP implementation experience is highly desirable, with Workday implementation experience preferred

·      Excellent stakeholder management, communication, negotiation, and influencing skills

·      Demonstrated ability to manage multiple workstreams and cross-functional teams.

·      Strong governance, planning, risk, issue, and dependency management capabilities.

·      Ability to hold stakeholders accountable and drive timely execution

·      Experience preparing executive-level status reports and steering committee presentations

·      Flexible and collaborative approach with the ability to work across business and technology teams

·      Willingness to work in a hybrid environment with flexibility to support business needs (typically aligned to India time zone, around 11 AM–8 PM generally).

Preferred Qualifications:

·      Bachelor's degree in Business, Engineering, Information Technology, HR, or a related discipline

·      8–12 years of program/project management experience.

·      Prior ERP implementation experience; Workday implementation experience is highly preferred

·      Experience working with HR transformation or HR technology implementation programs

·      PMP, PRINCE2, Agile, or equivalent project management certification is an advantage

·      Experience managing third-party implementation partners and global stakeholders