Job Title:  Manager | GBS Implement: Governance Specialist | Bengaluru | Finance Transformation | Global Busines

Manager | GBS Implement: Governance Specialist | Bengaluru | Finance Transformation | Global Busines
Job requisition ID : 109597 
Location: Bengaluru
Entity: Deloitte Touche Tohmatsu India LLP 

 The team

Enterprise technology must do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about ET&P

Your work profile

Responsibilities for this position may include but are not limited to:

·      Lead the overall program governance for the Workday implementation, ensuring alignment with business objectives and strategic priorities.

·      Develop and maintain an integrated program plan, including milestones, workstreams, dependencies, resource requirements, and critical path activities.

·      Coordinate execution across functional, business, technology, and implementation teams to ensure seamless delivery of program objectives.

·      Establish robust governance mechanisms, including steering committee meetings, working group sessions, executive updates, and program status reporting.

·      Drive accountability across all stakeholders by tracking action items, following up on commitments, and ensuring timely completion of deliverables.

·      Identify, assess, and proactively manage program risks, issues, assumptions, and dependencies (RAID), escalating critical items to leadership where required.

·      Partner with business stakeholders to ensure functional requirements, design decisions, and implementation activities remain aligned with business needs.

·      Coordinate implementation activities including solution design reviews, testing cycles, data readiness, cutover planning, deployment readiness, and go-live support.

·      Monitor program progress through defined KPIs and dashboards, providing concise and actionable updates to senior leadership.

·      Facilitate cross-functional decision-making by resolving conflicts, removing roadblocks, and driving consensus among stakeholders.

·      Ensure appropriate program documentation, governance artifacts, meeting minutes, decision logs, and project plans are maintained throughout the implementation lifecycle.

·      Support organizational change management by coordinating communication, stakeholder engagement, training readiness, and user adoption activities.

·      Drive post-go-live stabilization activities, monitor implementation outcomes, and support transition to business-as-usual operations.

·      Continuously identify opportunities to improve program governance, delivery processes, and execution effectiveness

·      Manage and influence a diverse group of stakeholders across business, HR, technology, and implementation partners to drive alignment, collaboration, and successful program execution

·      Build and maintain strong relationships with senior business and technology leaders, providing timely updates, facilitating key decisions, and effectively managing stakeholder expectations throughout the program lifecycle

Key skills required

·      Strong program and project management experience leading enterprise transformation initiatives

·      Strong understanding of Hire-to-Retire (H2R) business processes and HR operations, with experience supporting HR transformation initiatives preferred

·      Good understanding of ERP implementation methodologies, solution delivery lifecycles, and associated technical concepts to effectively engage with functional and technical teams

·      ERP implementation experience is highly desirable, with Workday implementation experience preferred

·      Excellent stakeholder management, communication, negotiation, and influencing skills

·      Demonstrated ability to manage multiple workstreams and cross-functional teams.

·      Strong governance, planning, risk, issue, and dependency management capabilities.

·      Ability to hold stakeholders accountable and drive timely execution

·      Experience preparing executive-level status reports and steering committee presentations

·      Flexible and collaborative approach with the ability to work across business and technology teams

·      Willingness to work in a hybrid environment with flexibility to support business needs (typically aligned to India time zone, around 11 AM–8 PM generally).

Preferred Qualifications:

·      Bachelor's degree in Business, Engineering, Information Technology, HR, or a related discipline

·      8–12 years of program/project management experience.

·      Prior ERP implementation experience; Workday implementation experience is highly preferred

·      Experience working with HR transformation or HR technology implementation programs

·      PMP, PRINCE2, Agile, or equivalent project management certification is an advantage

·      Experience managing third-party implementation partners and global stakeholders

Work Model

·      Hybrid work model with an expectation to work from the office on designated collaboration days (2-3 days per week). The role primarily supports teams operating in the India time zone and requires flexibility to support key program milestones, governance meetings, and critical implementation activities.