Job Title:  T&T I Cyber : D&R I Network Security Zscaler | Manager I Bengaluru

Your potential, unleashed.

India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond.

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

The team

Deloitte helps organizations prevent cyberattacks and protect valuable assets. We believe in being secure, vigilant, and resilient—not only by looking at how to prevent and respond to attacks, but at how to manage cyber risk in a way that allows you to unleash new opportunities. Embed cyber risk at the start of strategy development for more effective management of information and technology risks

Your work profile

As Manager in our Cyber Team, you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations:

Key Responsibilities:

• 8-13yrs in Cyber. A Zscaler Subject Matter Expert (SME) provides advanced strategic guidance, technical leadership, and hands-on expertise in deploying, optimizing, and managing Zscaler Internet Access (ZIA) and Private Access (ZPA) cloud security solutions for enterprise environments. 
• Drive strategic planning and architecture: Lead design, deployment, and optimization of Zscaler ZIA/ZPA solutions according to business and compliance requirements, collaborating with security architects and cloud/network teams.
• Lead current state assessments: Review policy configurations, application segments, user access policies, and document current deployment gaps and pain points.
• Develop security standards and policies: Define and enforce organizational security standards, policies, and procedures for Zscaler platforms (ZIA & ZPA), guiding teams in secure access, granular user to application segmentation, URL/Cloud App filtering, authentication, device posture controls and zero trust.
• Troubleshoot and resolve advanced issues: Conduct root cause analysis, support escalations, and resolve complex technical problems related to ZCC profiles, user authentication, traffic flows, cloud integrations, and solution stability.
• Lead global service improvements: Drive automation initiatives, handle change management, document runbooks and SOPs, and share knowledge through training sessions.
• Consult on Zero Trust best practices: Advise business partners and vendors on emerging Zscaler features, recommend technology adoption, and optimize deployment strategies.
• Oversee compliance and reporting: Monitor Zscaler environments for regulatory compliance, maintain documentation, and support audits and risk assessments.

Required Skills and Experience

• Strong expertise with Zscaler Internet Access (ZIA) & Private Access (ZPA), deep understanding of cloud security (CASB, DLP, SSL inspection, Zero Trust, Threat Protection).
• Proficiency in SAML, SCIM, Azure AD, SASE, SSE, Zero Trust, network protocols, and troubleshooting tools.
• Experience designing and managing large-scale, enterprise Zscaler deployments
• Able to plan and run multi-stakeholder workshops (Security, Network, Identity, Apps, Operations), align standards across teams, and own end-to-end implementation from scratch to finish (assessment → design → build → test → cutover → hypercare) with clear decision-making, risks/issues tracking, and crisp communications.
• Exceptional written and verbal communication with solid documentation and presentation skills; creates audit-ready HLD/LLD with high-quality diagrams (segmentation, connector placement, traffic flows, identity/SSL/DLP), plus SOPs/runbooks, RACIs, and change records—able to explain complex topics to both technical and business audiences
• Minimum 8+ years in network security, with significant hands-on Zscaler experience preferred along with its solution design

Desired qualifications

• B.Tech/M.Tech

Location and way of working

• Base location: Bangalore
• Work from office.

Your role as Manager

We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.

In addition to living our purpose, Senior Executive across our organization must strive to be:

• Inspiring - Leading with integrity to build inclusion and motivation
• Committed to creating purpose - Creating a sense of vision and purpose
• Agile - Achieving high-quality results through collaboration and Team unity
• Skilled at building diverse capability - Developing diverse capabilities for the future
• Persuasive / Influencing - Persuading and influencing stakeholders
• Collaborating - Partnering to build new solutions
• Delivering value - Showing commercial acumen
• Committed to expanding business - Leveraging new business opportunities
• Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization
• Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities
• Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s)
• Managing change - Responding to changing environment with resilience
• Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
• Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems
• Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte
• Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive. 

How you’ll grow

Connect for impact

Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.

Empower to lead

You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.

Inclusion for all

At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.

Drive your career

At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.

Everyone’s welcome… entrust your happiness to us                                                                                                                                        

Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you.  

Interview tips

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