Job Title:  Manager | Payroll Processing & payroll compliances | Bengaluru | HR & Payroll Operate (BPS)

Manager | Tax – Business Process Solution | Payroll

Location: Bengaluru

The team

Business Process Solutions helps businesses manage their essential operational finance, HR, payroll & industry processes by leveraging experienced professionals who provide advice and practical support through a mix of outsourcing, contract personnel, co-sourcing, and project-related service. Tax is about much more than just the numbers. It’s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies what, how, and why of change so you’re always ready to act ahead. Learn more about our Tax Practice.

Your work profile

As a Manager in our BPS Tax team, you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations. You will: Supervising a team of AM / executives involved in maintenance of books of account in accounting software like Tally/SAP or MS Navision 

Project Management & Governance

• Lead end-to-end payroll implementation projects, from client onboarding through go-live.

• Develop detailed project plans with clear milestones, responsibilities, and timelines.

• Track project progress, manage risks, and ensure timely delivery of high-quality outcomes.

• Execute payroll processing for high headcount employee base with frequent changes and tight cut-offs.

• Ensure accurate processing of wages, incentives, overtime, statutory deductions, and recoveries.

• Perform payroll validations, reconciliations, and variance analysis before sign-off.

• Ensure compliance with labour laws applicable to blue-collar workforce (PF, ESI, PT, LWF, minimum wages, bonus, gratuity, etc.).

• Coordinate statutory filings, inspections, audits, and labour compliance documentation.

• Work closely with vendors and internal teams to ensure zero compliance lapses.

Client Engagement & Stakeholder Management

• Act as the primary point of contact for clients during implementation.

• Understand client-specific payroll needs and design scalable, compliant solutions.

• Coordinate with internal teams (tech, compliance, operations) to align project execution.

Solutioning & Design

• Conduct detailed discovery workshops to capture current-state processes and future-state requirements.

• Define payroll process flows, data migration strategies, compliance requirements, and technology configuration.

• Ensure alignment with India’s labor laws, tax regulations, PF/ESIC/Gratuity, PT, LWF, etc.

Transition to Operations

• Facilitate smooth handover from implementation to payroll delivery teams.

• Create documentation including SOPs, transition playbooks, and process notes.

• Support post-go-live hypercare and continuous improvement planning.

Client Engagement & Presales

• work with the Director & Partner to participate in RFP/RFI responses, solution demos, and client pitches.

• Translate client requirements into payroll solution designs tailored to statutory and organizational needs.

• Implementation Leadership

• Lead end-to-end payroll implementations, from requirement gathering to go-live.

• Drive workshops with clients to finalize payroll setup, rules, and process governance.

• Ensure timely delivery by orchestrating inputs from cross-functional teams (tech, compliance, operations).

Stakeholder Management

• Serve as the primary point of contact for client stakeholders during implementation.

• Manage escalations, facilitate decision-making, and ensure smooth change management.

• Operational Excellence

• Monitor project timelines, SLAs, and quality metrics.

• Contribute to process standardization and continuous improvement in payroll delivery.

Key skills required: 

• 9–12 years of experience in HR operations and payroll, preferably supporting high headcount, blue-collar or shop-floor workforce.

• Bachelor’s degree in HR / Business Administration; MBA in HR preferred.

• Proven experience working in high attrition / high churn environments (manufacturing, logistics, retail, facilities management, construction, BPO, etc.).

• Strong understanding of Indian labour laws and statutory compliance.

• Hands-on experience with attendance systems, payroll tools, and HRMS platforms.

• High attention to detail, strong execution discipline, and ability to work under pressure.

• Practical, solution-oriented mindset with strong coordination skills.