Job Title:  Manager | Payroll Processing & payroll compliances | Chennai | HR & Payroll Operate (BPS)

Tax

Business Process Solutions

Your potential, unleashed.

India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond.

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

The team

Tax is about much more than just the numbers. It’s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies what, how, and why of change so you’re always ready to act ahead. Learn more about our Tax Practice.

Your work profile

In our BPS Tax team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations. Your role will include:

• Supervising a team of executives involved in maintenance of books of account in accounting software like Tally/SAP or MS Navision
• Independently managing clients and developing sound business relationship
• Helping team in Business development on the client managed by the employee 
• Hands on experience in MS NAV/Tally/SAP
• Preparation of financial statements and audit schedules as per India GAAP
• Liaising with auditors/banks /clients  
• Preparation and E-filing of VAT/Service tax and TDS returns 
• Payroll processing and suggesting way to make the system efficient and introduce relevant controls
• Preparation of Monthly MIS and reconciliations etc.

Desired qualifications

We are looking for a seasoned professional to lead Payroll Excellence initiatives across our India payroll operations. The ideal candidate will have deep consulting experience, a comprehensive understanding of India’s payroll compliance and operational landscape, and a track record of driving governance, process standardization, and delivery excellence across large-scale payroll engagements. This role is pivotal in ensuring process adherence, delivery timeliness, accuracy, compliance, and high client satisfaction.

Key Responsibilities:

1. Governance & Excellence

• Drive a robust payroll governance framework to ensure adherence to SLAs, internal controls, and quality standards.
• Implement best practices in payroll operations and client service, drawing from consulting and industry experience.
• Conduct periodic reviews to track delivery KPIs and improve end-to-end payroll processes.
• Act as a custodian of continuous improvement and service transformation initiatives.

2. Process Compliance & Quality

• Ensure accurate and timely processing of payroll in line with contractual and statutory timelines.
• Standardize operating procedures (SOPs), documentation, and controls across clients and teams.
• Monitor error trends, conduct root cause analysis, and lead corrective/preventive actions.
• Own the change management process for payroll updates (compliance, policy, or technology-led).

3. Stakeholder Management

• Act as a central point of contact for key internal stakeholders (delivery leads, compliance team, automation team) to ensure seamless service delivery.
• Work with client teams to define quality benchmarks and implement consistent experience delivery.
• Support onboarding of new clients and transitions with a focus on building long-term scalable models.

4. Risk, Audit & Compliance

• Manage audit preparedness across engagements and ensure closure of audit findings.
• Stay updated with labor laws, PF/ESI, PT, Income Tax, and other statutory payroll regulations in India.
• Ensure risk mitigation through rigorous checks, validations, and controls.

5. Automation & Reporting

• Collaborate with tech/automation teams to improve automation coverage across processes.
• Design and deliver dashboards to track delivery health, SLA compliance, and efficiency metrics.
• Recommend technology interventions to reduce manual effort and error-prone activities.

Required Skills and Experience:

• Strong understanding of Indian payroll statutory and regulatory frameworks.
• 8–12 years of overall experience, with at least 3–5 years in payroll consulting, shared services, or third-party delivery models.
• Proven ability to manage multi-client payroll delivery environments.
• Experience in quality frameworks like Six Sigma, ISO, or similar will be a plus.
• Strong analytical, documentation, and governance capabilities.
• Excellent communication and stakeholder management skills.

Preferred Qualifications:

• Bachelor’s degree in Commerce/Finance/HR; MBA or PGDM preferred.
• Familiarity with tools such as GreytHR, Zoho, Odoo, darwinbox, SAP HCM, ADP, Ramco, or other leading payroll platforms.

Location and way of working.

• Base location: Mumbai/ Gurgaon/Kolkata/ Bangalore/ Coimbatore.
• This profile involves frequent travelling to client locations.
• Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs.

Your role

We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.

In addition to living our purpose, across our organization must strive to be:

• Inspiring - Leading with integrity to build inclusion and motivation
• Committed to creating purpose - Creating a sense of vision and purpose
• Agile - Achieving high-quality results through collaboration and Team unity
• Skilled at building diverse capability - Developing diverse capabilities for the future
• Persuasive / Influencing - Persuading and influencing stakeholders
• Collaborating - Partnering to build new solutions
• Delivering value - Showing commercial acumen
• Committed to expanding business - Leveraging new business opportunities
• Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization
• Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities
• Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for

the success of engagement(s)

• Managing change - Responding to changing environment with resilience
• Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
• Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems
• Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte
• Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive. 

How you’ll grow

Connect for impact

Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.

Empower to lead

You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.

Inclusion for all

At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.

Drive your career

At Deloitte, you are encouraged to take ownership of your career. We recognize there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.

Everyone’s welcome… entrust your happiness to us                                                                                                                                        

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