Job Title:  Manager | ServiceNow | Bengaluru | ServiceNow

Job requisition ID ::  97649
Date:  Mar 5, 2026
Location:  Bengaluru
Designation:  Manager
Entity:  Deloitte Touche Tohmatsu India LLP

ServiceNow HRSD, Joiner Mover leaver, HR Case Management, Candidate Experience, Employee Experience

·      Certified ServiceNow System Administrator (CSA), Certified ServiceNow Implementation Specialist (CIS)

·      ServiceNow Certified Implementation Specialist HRSD

·      Experience with one or more HRSD project experience is essential

·      Experience with ServiceNow HRSD

o   Human Resources Scoped App: Core and Lifecycle Events

o   Configuration of Employee Service Center

o   Employee Document Management

o   Human Resources Virtual Agent Conversations

o   Employee Journeys - Parental Leave of Absence

o   E-Signature

o   Performance Analytics – for Human Resources

o   Service Portal User Criteria

o   ServiceNow Mobile Request Native Application Screens and Applet

o   Walk-Up Experience configuration

o   Employee data conversion, mapping and migration

o   HRMS and Financial application integration with ServiceNow HRSD

o   ServiceNow HRSD integration with HRMS( Workday, SuccessFactors, SAP HR, Oracle HCM ), Financials, ITSM instance integration

o   Employee experience integration with workplace tools and products

·      Experience with ServiceNow instance assessment and recommendation 

Manage Client stakeholder, team management for ServiceNow engagements.