Job Title: Product Owner-Generic | Senior Consultant | Salesforce | Bengaluru | Sales & Service
Product Owner - Generic:
Primary Responsibilities
- Collaborate with development team to identify and prioritize product features based on business needs, customer feedback, and market research.
- Work with development teams to define requirements, build and maintain product roadmaps, and ensure timely delivery of features.
- Ensure that technology products meet user experience and design standards, and work with the design team to deliver high-quality user experiences.
- Manage and maintain relationships with external vendors and partners.
- Develop and maintain technical documentation.
- Stay up to date with industry trends, technologies, and best practices
- Articulate and define user stories and iterations and drives delivery goals via prioritized stories with acceptance criteria for delivery
- Work with the customer experience teams and business unit partners to guide customer research to gain "voice of the customer" insight and leverage the learnings in digital experience design to understand customers' goals.
- Manage solutions design and delivery in collaboration with Digital to enable speedy integration and implementation of robust digital business architecture and platform.
- Understand the needs of the consumers, internal Client teams, and 3rd parties related to specific capabilities of Client's enterprise platforms to deliver continuous improvements
- Establish work breakdown structures (programs, projects, tasks), monitor team workload, and identify project risks, dependencies, and milestones.
Key Skills
- Strong analytical, strategical and creative problem-solving skills.
- Experience mentoring, coaching, developing and inspiring people and teams.
- Comfort building repeatable, reusable software components to enable speed of delivery
- Team player with a positive, collaborative work ethic.
- Cross-functional leadership skills, with the ability to make critical decisions and influence.
- Business owner mentality, willingness to roll up your sleeves and do whatever is necessary.
Basic Qualifications
- Bachelor's degree in a related field
- 5+ years of professional supporting enterprise-level engineering teams.
- 5+ years of experience working JIRA as seen by experience creating and managing JIRA boards, implementing best practices and creating sprint dashboards.
- 5+ years of hands-on experience in Agile methodologies in a working environment – demand prioritization, planning, and execution to deliver software solutions.
- Strong Microsoft PowerPoint and Microsoft Excel skills
- Fluent spoken and written English
Preferred
- Master’s degree and/or similar secondary degree.
- 5+ years of experience as Product Owner with experience in the industrial and/or manufacturing industry.
- Certified Scrum Product Owner (CSPO) certification.
- Knowledge of Scaled Agile Framework (SAFE)
- Experience working with multicultural, multilingual, and multiple time zone, global environments
- The ability to simplify the complex, quickly define core problem and frame the solution approach
- Experience in industrial/manufacturing software segments
- Proficiency in Miro, or similar presentation tools