Job Title:  Senior Consultant | APM: BFSI BA | Bengaluru | Finance Transformation

Key Responsibilities

• Conduct As-Is and To-Be process mapping to identify gaps, inefficiencies, and opportunities for automation within KYC workflows.
• Gather, analyse, and document functional and non-functional requirements aligned with business and regulatory needs.
• Partner with technology teams to support solution design, impact assessment, testing, and UAT activities.
• Ensure compliance with regulatory standards and internal governance frameworks across all KYC process enhancements.
• Manage stakeholder expectations, facilitate requirement discussions, and maintain clear communication across business and technology teams.
• Document Epics, User Stories, and acceptance criteria using tools such as JIRA and Confluence.
• Drive end-to-end business analysis activities, including requirement validation, approvals, and sign-offs.
• To prepare comprehensive project status reports and maintain accurate documentation, enabling transparent communication and informed decision-making.
• Collaborate with with cross-functional stakeholders to align local operational goals with global strategic objectives, fostering consistency and synergy across regions.

Required Skills & Competencies

• Good understanding of BFSI operations, specifically KYC, CDD,  and related regulatory expectations.
• Proven capability in process re-engineering, including detailed mapping of current-state and future-state processes.
• Excellent analytical, documentation, and problem‑solving abilities.
• Proficiency in MS Office tools (Word, Excel, PowerPoint) for creating business cases, process documents, and presentations.
• Strong interpersonal, communication, facilitation, and presentation skills.
• Ability to operate in a fast-paced, client-driven environment with multiple stakeholders.