Job Title:  Senior Consultant | APM: BFSI BA | Bengaluru | Finance Transformation

Deloitte.

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Senior Consultant| BFSI BA| Finance Transformation: APM

• Job requisition ID: 101439
• Location: Bangalore, Pune, Hyderabad, Delhi
• Entity: Deloitte Touche Tohmatsu India LLP

The team

Enterprise Technology and Performance is a Service Area comprising of Consulting professionals providing various service offerings on Finance, Supply Chain, SAP, Oracle and Project/Program Management.

Work you’ll do

We are looking for an experienced Business Analyst with 5–7 years of hands-on experience in the BFSI domain, particularly in KYC and customer due‑diligence process optimization. The ideal candidate will have strong analytical and problem‑solving skills, along with the ability to translate business needs into actionable solutions. You will collaborate closely with stakeholders, operational teams, and product owners to improve KYC processes, enhance operational efficiency, and support regulatory compliance.

Key Responsibilities

• • Conduct As-Is and To-Be process mapping to identify gaps, inefficiencies, and opportunities for automation within KYC workflows.
  • Gather, analyse, and document functional and non-functional requirements aligned with business and regulatory needs.
  • Partner with technology teams to support solution design, impact assessment, testing, and UAT activities.
  • Ensure compliance with regulatory standards and internal governance frameworks across all KYC process enhancements.
  • Manage stakeholder expectations, facilitate requirement discussions, and maintain clear communication across business and technology teams.
  • Document Epics, User Stories, and acceptance criteria using tools such as JIRA and Confluence.
  • Drive end-to-end business analysis activities, including requirement validation, approvals, and sign-offs.
  • To prepare comprehensive project status reports and maintain accurate documentation, enabling transparent communication and informed decision-making.
  • Collaborate with cross-functional stakeholders to align local operational goals with global strategic objectives, fostering consistency and synergy across regions.

Required Skills & Competencies

Experience in Banking and Financial Services is a must. Should have led / played significant role in end-to-end digital transformation programs in Agile environments

Retail Banking wealth management:

• • 5 to 7 years of experience in business analysis
  • Good understanding of BFSI operations, specifically KYC, CDD, and related regulatory expectations.
  • Proven capability in process re-engineering, including detailed mapping of current-state and future-state processes.
  • Excellent analytical, documentation, and problem‑solving abilities.
  • Proficiency in MS Office tools (Word, Excel, PowerPoint) for creating business cases, process documents, and presentations.
  • Strong interpersonal, communication, facilitation, and presentation skills.
  • Ability to operate in a fast-paced, client-driven environment with multiple stakeholders.

You bring you

That's all we ask. And in return, we'll create an enabling and respectful environment. That includes reasonable accommodation for Fate unique needs.

Your bold odyssey starts here 

Our story starts with your success: Experience excellence in an environment that is meritorious, respectful, collaborative, and empowering. One that is a catalyst of 360-degree happiness for you and your loved ones.

Get right skilled for tomorrow: Get equipped to fuel transformative change and be the best in the industry. Don't just learn new skills, but be the engine of innovation, with clutter-breaking solutions and practices.

Power the nation's growth story: We're Indian-owned and led and working towards India's future. Our team spans and creates impact for the country, well beyond its urban centers. We move ahead along with the communities in which we operate, thereby giving you a profession with a strong sense of purpose.