Job Title:  Senior Consultant | BA - General Banking | Bengaluru | Customer Strategy & Design

Business Analyst:

• Work with stakeholders to elicit, analyze, and document business requirements for banking products (Core Banking, Digital Banking, Payments, Lending).
• Prepare BRDs, FRDs, and user stories for development teams.
• Conduct gap analysis, process mapping, and impact assessment for new initiatives.
• Collaborate with Product Owners, QA teams, and developers to ensure accurate implementation.
• Support UAT and SIT, validate test cases, and manage defect triage.
• Perform data analysis and reporting for decision-making.
• Act as a subject matter expert (SME) for BFSI processes and digital banking solutions.

Product Owner:

• Define product vision & roadmap for banking products (Digital Banking, Payments, Lending).
• Manage backlog, write user stories, and ensure regulatory compliance (RBI, KYC/AML).
• Collaborate with stakeholders, tech teams, and UX designers in Agile environment
• Strong knowledge of banking domain, digital platforms, and payment systems.
• Agile/Scrum experience; tools like Jira, Confluence.
• Preferred: CSPO/SAFe certification, experience with Core Banking

Agile Coach:

• Drive Agile transformation across banking programs and portfolios.
• Coach Scrum Masters, Product Owners, and leadership teams on Agile mindset and practices.
• Facilitate Agile ceremonies, workshops, and training sessions.
• Implement Scaled Agile frameworks (SAFe, LeSS, or similar) for large banking programs.
• Collaborate with stakeholders to align business objectives with Agile delivery.
• Identify and remove organizational impediments to agility.
• Define and track Agile maturity metrics and KPIs.
• Ensure compliance with banking regulations and governance while maintaining agility.