Job Title:  Senior Consultant | BA - General Banking | Bengaluru | Customer Strategy & Design

Principal Accountabilities and Responsibilities (e.g., for Business, Customers and Stakeholders; internal control environment, etc.)

Business Analysis

• Engage with business stakeholders to understand requirements, pain points, and future state processes.
• Document Business Requirements (BRD), Functional Specifications (FSD), User Stories, and acceptance criteria.
• Conduct gap analysis, impact analysis, and feasibility assessments for new banking initiatives.
• Work closely with technical teams to translate business needs into functional solutions.
• Design and review process flows, data flows, and banking operational workflows.
• Support system configuration, parameterization, and business rule definition.
• Own and manage the end‑to‑end project lifecycle, from initiation to deployment.
• Create and maintain project plans, work breakdown structures, timelines, and risk logs.
• Coordinate with internal teams (IT, Operations, Compliance, QA) and external vendors.
• Track project progress, issue resolution, and change management.
• Prepare and publish weekly status reports, dashboards, and stakeholder updates.
• Ensure project delivery aligns with organizational policies and regulatory expectations.

UAT Support

• Develop test scenarios and validate business requirements during SIT/UAT.
• Support users in UAT execution, manage defect triage, and ensure timely closure.
• Validate system behavior, reports, interfaces, and financial reconciliations.

Stakeholder Engagement

• Facilitate workshops, requirement discussions, sprint planning, and review sessions.
• Act as the primary liaison between business teams and IT/technology teams.
• Manage stakeholder expectations and ensure alignment throughout the project lifecycle