Job Title:  Senior Consultant | BA - General Banking | Bengaluru | Customer Strategy & Design

Technology & Transformation – Customer Strategy & Design (CS&D) 

Senior Consultant (Business Analyst)

What impact will you make?              

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

The team CS&D is about much more than just the numbers. It’s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies the what, how, and why of change so you’re always ready to act ahead. Learn more about Digital  

Your work profile:

 As a Senior Consultant  in our CS&D Team, you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations Principal Accountabilities and Responsibilities (e.g., for Business, Customers and Stakeholders; internal control environment, etc.)

Role and Responsibilites:

Business Analysis

• Engage with business stakeholders to understand requirements, pain points, and future state processes.
• Document Business Requirements (BRD), Functional Specifications (FSD), User Stories, and acceptance criteria.
• Conduct gap analysis, impact analysis, and feasibility assessments for new banking initiatives.
• Work closely with technical teams to translate business needs into functional solutions.
• Design and review process flows, data flows, and banking operational workflows.
• Support system configuration, parameterization, and business rule definition.
• Own and manage the end‑to‑end project lifecycle, from initiation to deployment.
• Create and maintain project plans, work breakdown structures, timelines, and risk logs.
• Coordinate with internal teams (IT, Operations, Compliance, QA) and external vendors.
• Track project progress, issue resolution, and change management.
• Prepare and publish weekly status reports, dashboards, and stakeholder updates.
• Ensure project delivery aligns with organizational policies and regulatory expectations.

UAT Support

• Develop test scenarios and validate business requirements during SIT/UAT.
• Support users in UAT execution, manage defect triage, and ensure timely closure.
• Validate system behavior, reports, interfaces, and financial reconciliations.

Stakeholder Engagement

• Facilitate workshops, requirement discussions, sprint planning, and review sessions.
• Act as the primary liaison between business teams and IT/technology teams.
• Manage stakeholder expectations and ensure alignment throughout the project lifecycle

Level of Experience required:

• 8-12 years

Educational Requirements: 

• Btech/ BE/ MBA/ MCA in any field

Location and way of working:

·      Base location: Bangalore

·      Working from the office at least 3 days a week is mandatory, with a hybrid model tailored to each domain’s specific needs

Kindly DM your CVs if you have the relevant experience and are excited to join us on our journey.

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