Job Title:  Senior Consultant | BA - General Banking | Bengaluru | Customer Strategy & Design

         The team

        Enterprise technology has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer

         Your work profile

         As a Manager in our CS&D Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -

         Key skills required: 

• Business Analysis

   

  • Engage with business stakeholders to understand requirements, pain points, and future state processes.
  • Document Business Requirements (BRD), Functional Specifications (FSD), User Stories, and acceptance criteria.
  • Conduct gap analysis, impact analysis, and feasibility assessments for new banking initiatives.
  • Work closely with technical teams to translate business needs into functional solutions.
  • Design and review process flows, data flows, and banking operational workflows.
  • Support system configuration, parameterization, and business rule definition.
  • Own and manage the end‑to‑end project lifecycle, from initiation to deployment.
  • Create and maintain project plans, work breakdown structures, timelines, and risk logs.
  • Coordinate with internal teams (IT, Operations, Compliance, QA) and external vendors.
  • Track project progress, issue resolution, and change management.
  • Prepare and publish weekly status reports, dashboards, and stakeholder updates.
  • Ensure project delivery aligns with organizational policies and regulatory expectations.

   

  UAT Support

   

  • Develop test scenarios and validate business requirements during SIT/UAT.
  • Support users in UAT execution, manage defect triage, and ensure timely closure.
  • Validate system behavior, reports, interfaces, and financial reconciliations.

   

  Stakeholder Engagement

   

  • Facilitate workshops, requirement discussions, sprint planning, and review sessions.
  • Act as the primary liaison between business teams and IT/technology teams.
  • Manage stakeholder expectations and ensure alignment throughout the project lifecycle

   

  Level of Experience required:

   

  • 8-12 years

       Location and way of working:

• Base location: Bengaluru
• Education: Professional Qualification - B.E./B.Tech/MCA/MBA/MS
• This profile involves occasional travelling to client locations.
• Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs.

         Your role as a Senior Consultant :  

We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.

In addition to living our purpose, Senior Executive across our organization must strive to be:

• Inspiring - Leading with integrity to build inclusion and motivation.
• Committed to creating purpose - Creating a sense of vision and purpose.
• Agile - Achieving high-quality results through collaboration and Team unity.
• Skilled at building diverse capability - Developing diverse capabilities for the future.
• Persuasive / Influencing - Persuading and influencing stakeholders.
• Collaborating - Partnering to build new solutions.
• Delivering value - Showing commercial acumen
• Committed to expanding business - Leveraging new business opportunities.
• Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization.
• Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities.
• Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s)
• Managing change - Responding to changing environment with resilience
• Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
• Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems.
• Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte.
• Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive.