Job Title:  Senior Consultant | CSAD-PM/BA | Bengaluru | Customer Strategy & Design

Job Title: Lead Business Analyst (BA-PM Hybrid)

Role Summary

We are seeking a highly experienced professional to lead strategic, cross-functional initiatives by combining strong business analysis expertise with end-to-end project/program delivery ownership. The role requires driving business value outcomes, shaping strategic vision, and ensuring successful execution across complex, global financial services programs.

Key Responsibilities

Strategic Leadership & Delivery

• Lead the delivery of strategic, cross-divisional initiatives using Agile/DevOps methodologies, ensuring projects are delivered on time, within scope, and on budget
• Partner with Engineering, Business, and Operations stakeholders to design and deliver complex solutions while balancing competing priorities
• Deputise for Program and Portfolio Managers in senior forums, contributing to strategic decision-making and program direction
• Drive transformation initiatives and support the evolution of ways of working across change and BAU teams

Business Analysis & Value Delivery

• Collaborate with stakeholders and end users to elicit, analyse, and document business requirements and user stories
• Ensure all deliverables are aligned with business value outcomes and commercial objectives
• Apply business architecture and modelling techniques (data dictionary, logical data models, process mapping)
• Analyse data and processes to identify opportunities, recommend solutions, and drive informed decision-making
• Work closely with consumers to gather feedback and continuously refine solutions

Program Governance & Execution

• Define and manage project scope, timelines, dependencies, and deliverables
• Establish and run governance forums / SteerCo meetings, providing transparency on progress, risks, and budgets
• Identify, track, and manage risks, issues, and dependencies (RAID), including escalation to senior leadership
• Lead User Acceptance Testing (UAT) planning and execution in collaboration with stakeholders
• Remove program-level impediments by leveraging stakeholder relationships and organizational influence

Stakeholder Management & Collaboration

• Build and maintain strong relationships with senior stakeholders across Business, Technology, and Operations
• Act as a trusted advisor and partner, influencing decisions across teams outside direct control
• Communicate effectively with both technical and non-technical audiences, including senior leadership
• Foster collaboration across global, cross-functional teams and diverse cultural environments

Agile Delivery & Tools

• Drive delivery in an Agile / Scrum / DevOps environment, including sprint planning, tracking, and reporting
• Utilize tools such as JIRA, Confluence, MS Project, Clarity, and SharePoint for delivery management and reporting
• Promote a continuous improvement mindset across teams and processes

Must-Have Skills & Experience

• Strong experience in Business Analysis and Project/Program Management within financial services
• Deep domain knowledge in Investment Banking (Custody & Fund Services), Reference & Static Data
• Proven experience delivering complex, cross-functional programs in Agile environments
• Expertise in stakeholder management and influencing senior leadership
• Strong understanding of project governance, risk management, and delivery frameworks
• Experience in front-to-back operations (Front Office, Middle Office, Back Office)
• Excellent communication, analytical, and problem-solving skills
• Proficiency in JIRA, Confluence, MS Office (Excel, PowerPoint), and project tracking tools

Good-to-Have Skills

• Knowledge of Security Services and market security Operations (e.g., DTCC and market data vendors)
• Experience with multiple asset classes (Equities, Fixed Income, FX, Derivatives, Commodities, etc.)
• Exposure to Target Operating Model (TOM) design, platform convergence, and transformation programs
• Understanding of automated testing tools and frameworks
• Experience working in global trading environments with regulatory change initiatives

Key Competencies

• Strategic thinking with strong commercial mindset
• Ability to manage ambiguity and complex problem-solving
• Strong ownership and accountability
• Structured, detail-oriented execution
• Collaborative leadership and team mentorship
• Continuous learning and improvement mindset

Positioning Insight (Important)

This JD positions the role as:

• More senior than a typical BA or PM
• A “value delivery owner” rather than just a coordinator