Job Title:  Senior Consultant | Salesforce QA | Bengaluru | Sales & Service

Your potential, unleashed.

India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond.

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

The team

Deloitte’s Technology & Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage. Our practice addresses the continuum of opportunities in business intelligence & visualization, data management, performance management and next-generation analytics and technologies, including big data, cloud, cognitive and machine learning.     

Your work profile.

As a senior consultant in our customer Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -

As a Senior Consultant in our Consulting team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations. You’ll:

• Takes responsibility for own work or workstream meeting engagement/project objectives and Deloitte quality standards
• Develop solution using Salesforce configure and customization features.
• Proactively identifies workstream risks and issues; resolves them or escalates to engagement/account leadership
• Identifies opportunities to improve the efficiency and effectiveness of key processes within a business function
• Builds knowledge in a sector by contributing to relevant firm initiatives and eminence, and/or by attending sector conferences
• Applies awareness of global trends to address client needs and enhance recommendations
• Understands the impact of emerging technologies on relevant functions and processes

Key Responsibilities

• Plan, prepare, and execute System Integration Testing (SIT) for Salesforce releases, enhancements, and large-scale deployments.
• Understand business requirements, process flows, and integration points to design SIT scenarios.
• Develop and execute test cases, test data, and integration workflows across Salesforce and external applications.
• Validate integrations using REST/SOAP APIs, middleware tools (MuleSoft, Informatica, Boomi, etc.), and backend systems.
• Perform data validation using SOQL/SOSL, Workbench, Developer Console, and Salesforce UI.
• Identify, document, and track defects using Jira, Azure DevOps, or similar tools.
• Support regression testing cycles and coordinate with developers/analysts for defect resolution.
• Participate in Agile ceremonies including sprint grooming, planning, review, and retrospectives.
• Ensure compliance with Salesforce release management and deployment calendar.

Technical Skills & Expertise

• 5–8 years of testing experience, with minimum 2–3 years in Salesforce testing.
• Hands-on testing exposure with:
• Sales Cloud, Service Cloud, Experience Cloud, Platform Apps
• Strong understanding of:
• Lightning Experience (LWC validation), Apex triggers, Flows
• Salesforce security model (Profiles, Permission Sets, Roles)
• Experience in testing integrations using:
• REST/SOAP APIs
• Middleware (MuleSoft, Boomi, Informatica, SnapLogic)
• Experience using:
• Test management tools (Jira, Zephyr, TestRail, Xray, qTest, PractiTest)
• API testing tools (Postman, SOAP UI)

How you’ll grow

Connect for impact.

Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.

Empower to lead.

You can be a leader irrespective of your career level. Our colleagues are characterized by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.

Inclusion for all

At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude, and potential each and every one of us brings to the table to make an impact that matters.

Drive your career.

At Deloitte, you are encouraged to take ownership of your career. We recognize there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.

Everyone’s welcome… entrust your happiness to us.                                                                                                                                                                                                                                  

Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you.

Interview tips

We want job seekers exploring opportunities at Deloitte to feel prepared, confident, and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.