Job Title: Senior Consultant | Server Managment| Bengaluru | SAP
Job Description for Server Manager
Server Manager / Linux & Cloud Admin
Role: Join SAP’s multinational team as a seasoned Linux & Cloud Admin responsible for providing L3/L4 expert support Linux ( SUSE and Redhat) and Windows OS, Hosted in hyperscalar platforms ( Azure ,GCP,AWS,IBM Cloud ) and SAP/Customer On-prem DC .
Key Responsibilities:
- Ensure 24/7 availability of SAP systems within the SAP ECS environment, responding promptly to alerts and incidents in the Linux OS and infrastructure layers across Hyperscalar and SAP Data Centres.
- Act as the L3/L4 escalation contact for critical production issues, strictly adhering to change management protocols during service request execution.
- Optimize standard operating procedures by leveraging automation techniques and implementing automation solutions to enhance platform operations, efficiency, and reliability.
- Lead continuous improvement initiatives to enhance cloud services for SAP Applications, emphasizing scalability, security, and performance.
- Collaborate with a diverse, multinational team to deliver world-class cloud services tailored to SAP Applications for global enterprise customers.
- Contribute to designing and implementing strategies to optimize the customer experience and ensure compliance with service level agreements (SLAs).
Skill Set:
- 8 -12 years of experience in administering Linux operating systems (Redhat / SuSe) at an advanced level, with a strong grasp of troubleshooting and resolving complex issues.
- Proficiency in networking encompassing TCP/IP, IP routing, NAT, and firewalls.
- Demonstrated expertise in managing network services such as DNS, LDAP, and HTTP proxies.
- Hands-on experience in administering hyperscalar environments which includes managing compute and storage.
- Hands-on experience in administering hyperscalar network infrastructure, including VPCs, subnets, route tables, security groups, NSGs and NAT gateways.
- Hands-on experience in administering and manging Containers and Kubernetes Cluster.
- Hands-on experience in tools like Nagios, Prometheus Service now.
- Strong comprehension of IT security practices, particularly in OS hardening techniques.
- Proven track record in scripting languages ( PowerShell, Linux Shell, Perl, Python, Go, .) and adeptness with server automation tools like Ansible.
Education : MBA/BBA/BSC/MSC/BCOM/BTECH