Job Title:  Service Max Developer | Senior Consultant | Salesforce | Bengaluru | Sales & Service

ServiceMax Developer 

Primary Responsibilities  

• Partner with business teams to understand and translate business requirements into solutions that will delight the customer and improve internal processes. 
• Lead the design, development, and implementation of advanced ServiceMax solutions to meet complex business requirements. 
• Integrate ServiceMax with other enterprise systems and third-party applications, ensuring seamless data flow and functionality. 
• Provide technical guidance and mentorship to junior developers and support staff. 
• Diagnose and resolve technical issues related to ServiceMax applications, ensuring minimal downtime and optimal performance. 
• Develop and maintain comprehensive technical documentation, including design specifications, user guides, and training materials. Conduct training sessions for end-users and team members. 
• Collaborate with cross-functional teams, including business analysts, project managers, and other developers, to deliver high-quality solutions on time and within budget. 
• Identify opportunities for process improvements and implement best practices in ServiceMax development and deployment. 

Key Skills 

• Extensive knowledge of the ServiceMax platform and its advanced capabilities. 
• Strong understanding of the Salesforce platform, including Apex, Visualforce, and Lightning components. 
• Proven experience in integrating ServiceMax with other systems using APIs, middleware, and ETL tools. 
• Exceptional analytical and problem-solving skills, with the ability to tackle complex technical challenges. 
• Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders. 
• Strong leadership and mentoring skills, with the ability to guide and inspire team members. 

Basic Qualifications 

• 5+ years of experience in ServiceMax development and customization. 
• 5+ years of hands-on experience in Agile methodologies in a working environment – demand prioritization, planning, and execution to deliver software solutions. 
• Salesforce Certified Administrator and/or ServiceMax Certified Professional. 
• Bachelor’s degree in Computer Science, Information Technology, or a related field. 

Preferred 

• Master’s degree and/or similar secondary degree. 
• Salesforce Certified Platform Developer I/II, ServiceMax Advanced Administrator. 
• Experience working with multicultural, multilingual, and multiple time zone, global environments 
• The ability to simplify the complex, quickly define core problem and frame the solution approach 
• Experience in industrial/manufacturing software segments 
• Experience with integration tools such as MuleSoft or ETL tools. 
• Knowledge of front-end technologies (HTML, CSS, JavaScript) and their integration with Salesforce.