Job Title:  T&T- Customer - CS&D- | BA - General Banking | Bengaluru | Senior Consultant

Technology & Transformation – Customer Strategy & Design (CS&D) | Consultant

What impact will you make?                     

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

The team

CS&D is about much more than just the numbers. It’s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies the what, how, and why of change so you’re always ready to act ahead. Learn more about Digital 

Your work profile

As a Senior Consultant in our CS&D Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations

Deloitte Touché Tohmatsu India LLP – Full-time position

Senior Consultant | Manager – Payments/Cards Business Analyst and Project Manager

Highlight:

Summary: Payments/Cards Business Analyst and Project Manager

Deloitte is actively hiring for Business Analyst & Project Managers experienced in the Banking domain and Digital Transformation initiatives, specifically in Cards – Debit & Credit Cards, Payments (Domestic / International Payment Schemes, end-to-end Payments lifecycle experience, Corporate payments). 

Role Description:

• Associate will be part of Digital Transformation projects with Global Banks supported by Deloitte
• Should be able to exhibit digital transformation experience of delivering Banking products
• Is expected to work with end client business stakeholders, transformation colleagues and technology teams while delivering requirements on the assigned programs
• Should have excellent communication, articulation, and stakeholder management skills 
• Should be able to articulate change management experience
• Should have experience and be comfortable working in Agile environment
• Demonstrate experience in coordinating business stakeholders, development and testing teams during the development lifecycle
• Ability to work in fast paced environment; possess excellent written & verbal communication skills.
• Desirable to have experience with backlog management tools (e.g. Jira)
• Desirable to have designing, developing, and maintaining complex applications using TDD and BDD practices

•  

  Associate will be part of Digital Transformation projects with Global Banks supported by Deloitte 
• Should be able to exhibit digital transformation experience of delivering Banking products 
• Is expected to work with end client business stakeholders, transformation colleagues and technology teams while delivering requirements on the assigned programs  
• Should have excellent communication, articulation, and stakeholder management skills   
• Should be able to articulate change management experience 
• Should have experience and be comfortable working in Agile environment 
• Demonstrate experience in coordinating business stakeholders, development and testing teams during the development lifecycle 
• Ability to work in fast paced environment; possess excellent written & verbal communication skills. 
• Desirable to have experience with backlog management tools (e.g. Jira) 
• Desirable to have designing, developing, and maintaining complex applications using TDD and BDD practices 

Payments & Cards: 

• Overall, needs to exhibit excellent knowledge of end-to-end lifecycle of payments – initiation, processing, clearing and settlement 
• Excellent knowledge on Credit/Debit cards. 
• Knowledge of International and Domestic Payments / Schemes  
• Knowledge of Cross border payment schemes like SEPA / Target 2 / CHAPS / SWIFT messages (MT, pain., pacs. series) is an added advantage 
• ISO20022 migration experience is an added advantage 
• Working knowledge of various SWIFT messages associated to the settlements / corporate actions flows used by banks in various markets. 
• In-depth understanding of Clearing, Settlements & Corporate Actions processing and associated systems and flow 

Retail Banking & Mobile Banking/Mobile Apps: 

• Overall, needs to exhibit excellent knowledge in any of the Retail Banking areas 
• Should have experience on executing projects in Mobile apps/Mobile Banking for the Retail Banking modules. 
• Must have been a part of banking app design/rollout and launch. 
• Must have global stakeholder management experience. 
• In App Messaging, Cards, Money Management, Insurance, Rewards, Wealth, homepage, accounts, payments, messaging services, Help FAQs, Profile & Settings - few modules of mobile app related project that candidate might have worked on 

Accounts:

Retail Banking & Mobile Banking/Mobile Apps: 

• Overall, needs to exhibit excellent knowledge in retail banking customer onboarding
• Should have experience on executing projects in CASA/Desposits 
• Must have been a part of banking app design/rollout and launch. 
• Must have global stakeholder management experience. 
• Excellent agile knowledge 

• Domain Experience:

Payments & Cards:

• • Overall, needs to exhibit excellent knowledge of end-to-end lifecycle of payments – initiation, processing, clearing and settlement
  • Excellent knowledge on Credit/Debit cards.
  • Knowledge of International and Domestic Payments / Schemes
  • Knowledge of Cross border payment schemes like SEPA / Target 2 / CHAPS / SWIFT messages (MT, pain., pacs. series) is an added advantage
  • ISO20022 migration experience is an added advantage
  • Working knowledge of various SWIFT messages associated to the settlements / corporate actions flows used by banks in various markets.
  • In-depth understanding of Clearing, Settlements & Corporate Actions processing and associated systems and flow
• For ISO20022 PM
  •  Lead the end-to-end delivery of a large-scale ISO 20022 transformation program across complex financial systems.
  •  Drive planning, execution, and implementation of ISO 20022 standards in alignment with regulatory timelines and business objectives.
  • Collaborate with cross-functional teams including business, technology, operations, and external vendors to ensure seamless integration.
  • Provide strategic direction, governance, and oversight to ensure on-time and quality delivery of program milestones.
  • Leverage prior experience in delivering complex payment modernization initiatives and managing large-scale transformation programs.
• For Payments BA
  • Gather, analyze, and document business requirements related to cross-border payment processing and regulatory compliance.
  • Work closely with business stakeholders, technology teams, and payment networks (e.g., SWIFT, ISO 20022) to define and validate solutions.
  • Translate complex payment flows and settlement processes into clear functional specifications and user stories.
  • Support end-to-end project lifecycle, including requirements traceability, testing support, and defect resolution.
  • Bring strong domain knowledge of cross-border payments, FX, compliance (e.g., AML, sanctions screening), and industry standards (e.g., SWIFT gpi, ISO 20022).

Your role as a senior consultant                                    

We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.  

In addition to living our purpose, Senior Executive across our organization must strive to be: 

• Inspiring - Leading with integrity to build inclusion and motivation 
• Committed to creating purpose - Creating a sense of vision and purpose 
• Agile - Achieving high-quality results through collaboration and Team unity 
• Skilled at building diverse capability - Developing diverse capabilities for the future 
• Persuasive / Influencing - Persuading and influencing stakeholders 
• Collaborating - Partnering to build new solutions 
• Delivering value - Showing commercial acumen 
• Committed to expanding business - Leveraging new business opportunities 
• Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization 
• Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities 
• Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for 

the success of engagement(s) 

• Managing change - Responding to changing environment with resilience 
• Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision 
• Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems 
• Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte 
• Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive.   

How you’ll grow

Connect for impact

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Drive your career

At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.