Job Title:  T&T- Customer | CS&D- BA - General Banking | Bengaluru | Senior Consultant

         The team

        Enterprise technology has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer

         Your work profile

         As a Manager in our Customer Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -

         Key skills required: 

• Business Analysis

   

  • Engage with business stakeholders to understand requirements, pain points, and future state processes.
  • Document Business Requirements (BRD), Functional Specifications (FSD), User Stories, and acceptance criteria.
  • Conduct gap analysis, impact analysis, and feasibility assessments for new banking initiatives.
  • Work closely with technical teams to translate business needs into functional solutions.
  • Design and review process flows, data flows, and banking operational workflows.
  • Support system configuration, parameterization, and business rule definition.
  • Own and manage the end‑to‑end project lifecycle, from initiation to deployment.
  • Create and maintain project plans, work breakdown structures, timelines, and risk logs.
  • Coordinate with internal teams (IT, Operations, Compliance, QA) and external vendors.
  • Track project progress, issue resolution, and change management.
  • Prepare and publish weekly status reports, dashboards, and stakeholder updates.
  • Ensure project delivery aligns with organizational policies and regulatory expectations.

   

  UAT Support

   

  • Develop test scenarios and validate business requirements during SIT/UAT.
  • Support users in UAT execution, manage defect triage, and ensure timely closure.
  • Validate system behavior, reports, interfaces, and financial reconciliations.

   

  Stakeholder Engagement

   

  • Facilitate workshops, requirement discussions, sprint planning, and review sessions.
  • Act as the primary liaison between business teams and IT/technology teams.
  • Manage stakeholder expectations and ensure alignment throughout the project lifecycle

   

  Level of Experience required:

   

  • 8-12 years

       Location and way of working:

• Base location: Bengaluru
• Education: Professional Qualification - B.E./B.Tech/MCA/MBA/MS
• This profile involves occasional travelling to client locations.
• Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs.