Job Title:  T&T- Customer - CS&D- | Business transformation and strategy | Bengaluru -Consultant

The team:

Customer  is about much more than just the numbers. It’s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies the what, how, and why of change so you’re always ready to act ahead. Learn more about Customer

Job Description – Consultant (Customer Strategy & Applied Design)

Role: Consultant

Business: Consulting – Customer & Marketing

Service Line: Customer Strategy & Applied Design

Key Responsibilities

• Support clients in solving customer and business challenges through strategy, design, and data-driven insights
• Conduct research, data analysis, and market assessments to identify opportunities for growth and improvement
• Develop presentations, recommendations, and storytelling materials for client and internal stakeholders
• Collaborate with cross-functional teams to deliver high-quality project outcomes
• Manage assigned project workstreams, monitor progress, and ensure timely delivery
• Leverage analytics, visualization tools, and emerging technologies to generate actionable insights
• Build strong relationships with clients and team members while maintaining Deloitte’s quality, ethics, and compliance standards
• Contribute to business development, knowledge sharing, and thought leadership initiatives

Key Skills & Qualifications

• Strong analytical and problem-solving skills
• Effective communication, presentation, and stakeholder management capabilities
• Experience with data analysis and visualization tools (MS Excel, Tableau, Power BI)
• Understanding of customer strategy, customer experience, and human-centered design principles
• Ability to work collaboratively in a team environment and adapt to changing priorities
• Demonstrated commitment to quality, integrity, and professional standards

Success Factors

• Deliver high-quality client solutions
• Translate data into meaningful business insights
• Build collaborative relationships and influence stakeholders
• Demonstrate commercial awareness and client focus
• Continuously learn, innovate, and contribute to team success