Job Title:  T&T - Customer - CS&D - FS - Retail / Digital Banking - BLR | Mumbai | Pune | HYD

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Job Description:

Role: Functional Specialist/Delivery Lead– Digital Journeys and Retail Banking

Experience: 7 – 15 Years

Location: Bengaluru, Pune, Hyderabad, Delhi, Mumbai

Deloitte is actively hiring for Functional Specialist and Delivery Lead experienced in the Banking domain and Digital Transformation initiatives, specifically in Retail Banking – Digital Journeys, mobile journeys, Customer journey, lending, cards, cross border payments, ISO, SEPA, Swift

Role Description:

• Associate will be part of Digital Transformation projects with Global Banks supported by Deloitte
• Should be able to exhibit digital transformation experience of delivering Banking products
• Should have exposure to digital transformation in any of the retail banking domains – cards, lending, payments, mobile journeys and customer journeys in the retail banking domain. Exposure to mobile journeys/digital transformation in retail banking is mandatory.
• Is expected to work with end client business stakeholders, transformation colleagues and technology teams while delivering requirements on the assigned programs
• Should have excellent communication, articulation, and stakeholder management skills 
• Should be able to articulate change management experience
• Should have experience and be comfortable working in Agile environment
• Demonstrate experience in coordinating business stakeholders, development and testing teams during the development lifecycle
• Ability to work in fast paced environment; possess excellent written & verbal communication skills.
• Desirable to have experience with backlog management tools (e.g. Jira)

For Functional Specialist:

• Experience in requirement gathering, framing user stories, EPICS, Acceptance criteria etc.
• Excellent stakeholder management skills and have experience in requirement gathering from business, compliance and risk teams.
• Experience in Complex and large-scale digital transformation
• Experience in tools like JIRA and confluence is required
• Have experience on digital journeys like lending , Accounts, Payments, cards
• Prior experience working in Agile ways of working.

• The candidate should have the experience of handling large & complex transformation projects in the retail banking sector in digital transformation/mobile banking.
• Collaborate with cross functional teams including development, design and stakeholders
• High Level Requirements and Approval management with Market
• Manage product iterations and releases, actively participate in Agile ceremonies
• Product Feature Development and Delivery Reviews
• A good understanding of digital banking trends and customer experience design
• Experience of Mobile Journeys, Online Banking

For Delivery Lead:

• The candidate should have the experience of handling large & complex transformation projects in the retail banking sector in digital transformation/mobile banking, lending, payments, cards.
• Project Management skills – end to end delivery, RAID log reporting, Risk reporting and mitigation, presenting in Steering Co
• Excellent agile knowledge
• Excellent stakeholder management skills to manage senior stakeholders
• Proficiency in project management tools (like Confluence, JIRA, excel, etc.).
• Collaborate with cross functional teams including development, design and stakeholders
• High Level Requirements and Approval management with Market
• Manage product iterations and releases, actively participate in Agile ceremonies
• Product Feature Development and Delivery Reviews
• A good understanding of digital banking trends and customer experience design

Experience of Mobile Journeys, Online Banking

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