Job Title:  T&T- Customer - CS&D | Kore.AI | Consultant | Bangalore

The Team

Customer is about much more than just the numbers. It’s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies the what, how, and why of change so you’re always ready to act ahead. Learn more about Customer

Responsibilities  

- Develop conversational AI solutions using Kore AI platform.  

- Design and implement intents, entities, and dialog flows.  

- Integrate chatbots with APIs, databases, and backend systems.  

- Test and debug chatbot functionalities to ensure performance and accuracy.  

- Optimize conversational flows and NLP models for improved user experience.  

- Collaborate with designers and analysts to align with business requirements.  

- Monitor bot performance and implement enhancements based on analytics.  

- Ensure adherence to security and compliance standards in development.  

- Prepare technical documentation for bot implementations.  

- Provide post-deployment support and troubleshooting.  

Skillsets  Required:

- Proficiency in Kore AI platform and bot-building tools.  

- Strong programming skills (e.g., JavaScript, Python, Node.js).  

- Knowledge of Natural Language Processing (NLP) and Machine Learning.  

- Experience with API development and integration.  

- Understanding of conversational design and user experience principles.  

- Familiarity with cloud platforms (e.g., Azure, AWS, GCP).  

- Strong debugging and problem-solving skills.  

- Ability to analyze and optimize chatbot performance using analytics tools.  

- Experience with version control systems (e.g., Git).  

- Effective communication and collaboration skills.  

Location and Way of Working:  

Bangalore

Preferred Qualifications 

B. Tech / B.E. / MCA or equivalent degree.