Job Title: T&T- Customer - CS&D- MSME Banking | Mumbai | Consultant/Manager
T&T- Customer - CS&D- MSME Banking | Mumbai | Consultant/Manager
• Job requisition ID : 105048
• Location: Bengaluru
• Entity: Deloitte Touche Tohmatsu India LLP
The team
Customer is about much more than just the numbers. It’s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies the what, how, and why of change so you’re always ready to act ahead. Learn more about Customer
Your work profile
The MSME Banking professional drives portfolio growth by acquiring new business customers, selling credit and non-credit banking products, and managing end-to-end loan lifecycles for micro, small, and medium enterprises.
- Identify and source new MSME clients through market mapping, field visits, and local business networks.
- Sell asset and liability products, including Cash Credit (CC), Overdraft (OD), Term Loans, Working Capital Finance, and Trade Finance.
- Meet monthly and quarterly targets for lead generation, loan disbursals, and portfolio growth.
- Collect, inspect, and verify initial customer financial documents (ITR, bank statements, KYC, business proofs).
- Conduct preliminary financial and credit risk assessments of the applicant's business.
- Coordinate smoothly with the central credit, risk, and operations teams to fast-track loan approvals and disbursals.
Relationship Management:
- Build long-term ties with business owners, traders, and local industrial clusters.
- Cross-sell ancillary banking products like current accounts, salary accounts, POS machines, and insurance.
- Ensure high customer satisfaction and address service or account-related grievances
Education Qualifications: B.Tech/ MBA/BE/MCA
