Job Title:  T&T- Customer - CS&D- | Program management | Bengaluru | Senior Consultant

The team

Customer is about much more than just the numbers. It’s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies the what, how, and why of change so you’re always ready to act ahead. Learn more about Customer

Your work profile

• You must be a hands-on self-starter with a structured thinking / problem solving mindset and one who is comfortable dealing with a high level of ambiguity
• Your experience in Financial Services sector in India may have been gained either as a Management Consultant and / or as an Industry professional who has worked in a wide variety of roles that helps you to understand the strategic drivers without losing sight of the operational rigour
• You may have worked with clients in India, the Middle East or Southeast Asian markets and may have exposure to either the Banking/NBFC, Payments or the Insurance industry
• You may have worked with clients in the financial services domain on optimizing their existing processes, products and services through operational, digital or strategic transformations
• You must have a strong appreciation of emerging Digital technologies and their impact on Financial Service business models
• Responsibilities include: providing service excellence by identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement
• Implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance
• Participate in the development and presentation of proposals for business development activities
• You may have a basic understanding of certain compliance procedures and policies for Banks/Insurance or Wealth Management firms

Desired qualifications

• MBA from a Tier-1 B-School and a Bachelor's degree or equivalent in commerce, business, economics, or engineering from a top tier institution
• A minimum of 3 years of Business Consulting (or 3-5 years Industry experience) is required
• Ability and proven experience to lead and deliver large, complex client engagements that identify, design, and implement creative business and technology solutions for large financial institutions
• Excellent power point and presentation skills. Data analytics and financial modelling skills are an advantage
• Basic understanding of developing customer journeys and Agile/Scrum project management methodologies are welcome
• Candidates with prior consulting experience will be preferred

Location and way of working

• Base location: Bengaluru
• This profile involves frequent travelling to client locations