Job Title: T&T- Customer - CS&D - Telecom - Bengaluru - Consultant
T&T- Customer - CS&D - Telecom - Bengaluru - Consultant
• Job requisition ID : 109999
• Location: Bengaluru
• Entity: Deloitte Touche Tohmatsu India LLP
What impact will you make?
Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.
The team
CS&D is about much more than just the numbers. It’s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies what, how, and why of change so you’re always ready to act ahead. Learn more about Customer
Your work profile
At Deloitte, we’re expanding our Telecom Consulting practice and looking for passionate & self-driven professionals for Consultant/Senior Consultant roles:
Level & Experience:
- Senior Consultant: 5+ years relevant working experience
- Consultant: 3 to 5 years relevant working experience
Key Responsibilities:
- Working with internal teams and clients to deliver short term/ long term engagements pertaining to Customer Strategy & Implementation
- Drive commercial excellence initiatives across telecom business units, focusing on revenue assurance controls & frameworks, margin optimization, collection analytics, customer experience reviews, and OSS/BSS transformation for operational efficiency
- Developing business strategies to address revenue growth, cost optimization and market expansion for TMT clients
- Leveraging data analytics to uncover insights, optimize performance and support strategic decision-making across technology, operations and go-to-market initiatives
- Assisting seniors in responding to client requests, RFPs and problem statements with business development activities
- Designing dashboards and performance monitoring frameworks to track key business outcomes
- Acting as a trusted advisor to client leadership, presenting recommendations and transformation roadmaps
- Facilitating client workshops, stakeholder interviews and structured problem-solving sessions
- Building the relationship between Deloitte and client’s project team
Job Qualifications:
- Bachelor’s or master’s degree in business, Engineering, Technology or related fields
- Experience in Telecom sector is mandatory and willingness to work across sectors
- Understanding of the Telecom value chain and experience in some of these areas – OSS/BSS transformation, revenue assurance, margin maximization, cost optimization, maturity assessment, business process reviews, RAFM tool implementation, process benchmarking, KPI development, product rationalization and pricing
- A base level of knowledge in business strategy, marketing, finance, operations and data analysis techniques
- Proficiency in tools like Excel, SQL, Python(optional), and BI platforms to analyse large datasets and derive insights
- Outstanding interpersonal and communication skills, both written and verbal
- Strong problem-solving mindset to analyse complex challenges, identify root causes and deliver effective, innovative solutions
- Ability to travel domestically or internationally for long-term project engagements
Location and way of working
- Base location: Bangalore/Delhi
- This profile involves frequent / occasional travelling to client locations
- Working from the office at least 3 days a week is mandatory, with a hybrid model tailored to each domain’s specific needs
