Job Title:  T&T - Customer -Customer Strategy & Design- PO/PM/BA- | Senior consultant| Bengaluru |

                                                                Technology & Transformation – Customer Strategy & Design

                                                                        (CS&D) | Senior Consultant (Business Analyst)

What impact will you make?              

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

The team

CS&D is about much more than just the numbers. It’s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies the what, how, and why of change so you’re always ready to act ahead. Learn more about Customer

 Your work profile

As a Senior Consultant  in our CS&D Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations

Business Analyst:

• Work with stakeholders to elicit, analyze, and document business requirements for banking products (Core Banking, Digital Banking, Payments, Lending).
• Prepare BRDs, FRDs, and user stories for development teams.
• Conduct gap analysis, process mapping, and impact assessment for new initiatives.
• Collaborate with Product Owners, QA teams, and developers to ensure accurate implementation.
• Support UAT and SIT, validate test cases, and manage defect triage.
• Perform data analysis and reporting for decision-making.
• Act as a subject matter expert (SME) for BFSI processes and digital banking solutions.

Product Owner:

• Define product vision & roadmap for banking products (Digital Banking, Payments, Lending).
• Manage backlog, write user stories, and ensure regulatory compliance (RBI, KYC/AML).
• Collaborate with stakeholders, tech teams, and UX designers in Agile environment
• Strong knowledge of banking domain, digital platforms, and payment systems.
• Agile/Scrum experience; tools like Jira, Confluence.
• Preferred: CSPO/SAFe certification, experience with Core Banking

Agile Coach:

• Drive Agile transformation across banking programs and portfolios.
• Coach Scrum Masters, Product Owners, and leadership teams on Agile mindset and practices.
• Facilitate Agile ceremonies, workshops, and training sessions.
• Implement Scaled Agile frameworks (SAFe, LeSS, or similar) for large banking programs.
• Collaborate with stakeholders to align business objectives with Agile delivery.
• Identify and remove organizational impediments to agility.
• Define and track Agile maturity metrics and KPIs.
• Ensure compliance with banking regulations and governance while maintaining agility.

Education- B.Tech/ MBA/ MCA/ BE

How you’ll grow

Connect for impact

 Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.

 Empower to lead

You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.

Inclusion for all

At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.

Drive your career

At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.

Everyone’s welcome… entrust your happiness to us                                                                                                                 

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Interview tips

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