Job Title:  T&T - Customer -Customer Strategy & Design- PO/PM/BA- | Senior consultant| Bengaluru |

The team

Customer  is about much more than just the numbers. It’s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies the what, how, and why of change so you’re always ready to act ahead. Learn more about Customer

Business Analyst:

• Work with stakeholders to elicit, analyze, and document business requirements for banking products (Core Banking, Digital Banking, Payments, Lending).
• Prepare BRDs, FRDs, and user stories for development teams.
• Conduct gap analysis, process mapping, and impact assessment for new initiatives.
• Collaborate with Product Owners, QA teams, and developers to ensure accurate implementation.
• Support UAT and SIT, validate test cases, and manage defect triage.
• Perform data analysis and reporting for decision-making.
• Act as a subject matter expert (SME) for BFSI processes and digital banking solutions.

Product Owner:

• Define product vision & roadmap for banking products (Digital Banking, Payments, Lending).
• Manage backlog, write user stories, and ensure regulatory compliance (RBI, KYC/AML).
• Collaborate with stakeholders, tech teams, and UX designers in Agile environment
• Strong knowledge of banking domain, digital platforms, and payment systems.
• Agile/Scrum experience; tools like Jira, Confluence.
• Preferred: CSPO/SAFe certification, experience with Core Banking

Agile Coach:

• Drive Agile transformation across banking programs and portfolios.
• Coach Scrum Masters, Product Owners, and leadership teams on Agile mindset and practices.
• Facilitate Agile ceremonies, workshops, and training sessions.
• Implement Scaled Agile frameworks (SAFe, LeSS, or similar) for large banking programs.
• Collaborate with stakeholders to align business objectives with Agile delivery.
• Identify and remove organizational impediments to agility.
• Define and track Agile maturity metrics and KPIs.
• Ensure compliance with banking regulations and governance while maintaining agility.

Education- B.Tech/ MBA/ MCA/ BE