Job Title:  T&T- Customer- M&C-Senior Consultant | SFMC | Bengaluru |

Your potential, unleashed.

India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond.

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivaled opportunities to succeed and realize your full potential

Deloitte is where you’ll find unrivaled opportunities to succeed and realize your full potential.

The Team
 

Deloitte Digital has created a new model for a new age: the creative digital consultancy. We're transforming the digital journey in a way an agency or traditional consultancy alone cannot–now leaders across their entire organization can come to one place to have their ambitions brought to life. We combined the creative and digital capabilities of our studios and the broad reach of an advertising agency with the technical experience, deep business strategy, and relationships of one of the world's largest consultancy to create something that is so much more than the sum of its parts. We can help you imagine bigger and scale as your business grows. Learn more about Digital  

How you’ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre.

Work you’ll do

Role: Sr Consultant

Location: Bengaluru

Graduation: Bachelors Degree

Skill: Salesforce Marketing Cloud Developer

Exp: 6+ Years Experience

• Experienced Salesforce Marketing Cloud Developer with 5–6 years of hands-on expertise in designing, developing, and deploying large-scale cross-channel marketing campaigns. Specialized in campaign migration, multi-market rollouts, and multi-BU Marketing Cloud implementations.
• Proficient in AMPscript, SSJS, SQL, Automation Studio, Journey Builder, and API integrations. Strong background in building scalable, modular templates, dynamic content, segmentation logic, and automation workflows.
• Adept at working with cross-functional teams, optimizing campaign performance, ensuring data accuracy, and maintaining compliance with GDPR, CAN-SPAM, and regional regulations.

Key Responsibilities & Achievements 

• Led end-to-end migration of legacy and multi-BU campaigns into new Salesforce Marketing Cloud environments, ensuring accurate data mapping, template standardization, and journey optimization across global markets.
• Designed and deployed multi-channel journeys (Email, SMS, Push) using Journey Builder, implementing personalization and decision-based logic for improved customer engagement.
• Built scalable templates, reusable content blocks, and AMPscript/SSJS-driven personalization, improving reusability and reducing template creation time by up to 30–40%.
• Developed SQL-based segmentation models, automation workflows, and data transformation activities in Automation Studio for efficient campaign execution.
• Configured and supported REST/SOAP API integrations for triggered sends, event tracking, lead capture, and external system data ingestion.
• Managed Data Extensions, Attribute Groups, and relationships in Contact Builder to maintain a clean, scalable data model supporting global rollouts.
• Executed multi-market campaign rollouts, aligning templates, branding, journeys, and segmentation logic across regions while ensuring governance and compliance.
• Performed full QA lifecycle including rendering tests, journey scenario testing, personalization validation, data quality checks, and API testing.
• Collaborated with global marketing, CRM, and data engineering teams to translate business requirements into scalable technical solutions.

Technical Skills

• Salesforce Marketing Cloud: Journey Builder, Automation Studio, Email Studio, Mobile Studio, Contact Builder
• Scripting: AMPscript, SSJS
• Data: SQL, DE management, data modeling, audience segmentation
• Integration: REST/SOAP APIs, SFTP workflows, CRM integration
• Development: HTML, CSS, responsive email design
• Compliance: GDPR, CAN-SPAM, NDPR, data governance
• Tools: Jira, Confluence, Git/Copado (DevOps exposure)

Certifications

• Marketing Cloud Email Developer – Required
• Marketing Cloud Administrator – Required
• Marketing Cloud Email Specialist – Required
• Marketing Cloud Consultant – Added Advantage

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our purpose                                                                                                                

Deloitte is led by a purpose: To make an impact that matters.

Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the

Communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.