Job Title:  T&T | Customer | S&S | Manager | SFDC Architecture | Bengaluru

Your potential, unleashed.

India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond.

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

The team

Deloitte’s Technology & Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage. Our practice addresses the continuum of opportunities in business intelligence & visualization, data management, performance management and next-generation analytics and technologies, including big data, cloud, cognitive and machine learning.     

Your work profile.

Role Summary

The Salesforce Sales & Service Architect is responsible for translating business and IT requirements into scalable Salesforce architecture and ensuring successful implementation through Agile delivery teams. The role works closely with business stakeholders, product owners, IT teams, and development teams to design solutions across Salesforce Sales Cloud and Service Cloud.

Roles & Responsibilities

·      Work with business stakeholders, product owners, and IT teams to understand business processes, pain points, and transformation goals.

·      Translate business requirements into solution architecture, data model, and technical design on Salesforce Sales Cloud and Service Cloud.

·      Define solution architecture, integration patterns, security model, and data architecture.

·      Create architecture diagrams, solution design documents, and technical specifications.

·      Guide and govern development teams during Agile sprints to ensure solution is built as per architecture and best practices.

·      Participate in Agile ceremonies – backlog grooming, sprint planning, design discussions, and demos.

·      Review user stories, technical design, code, and configurations to ensure quality and scalability.

·      Work with integration and data teams for system integrations, data migration, and external system connectivity.

·      Ensure Salesforce best practices, governance, security, and performance standards are followed.

·      Support UAT, deployment planning, and production rollout.

·      Act as the bridge between Business, IT, and Development teams.

.      Bachelor's degree in Engineering

Key Skills

·      Hands-on Apex and LWC Development

·      Salesforce Sales Cloud

·      Salesforce Service Cloud

·      Solution Architecture & Design

·      Integrations (API, Middleware)

·      Data Model & Security Model

·      Agile / Scrum Delivery Model

·      Stakeholder Management

·      DevOps & Deployment Strategyt

How you’ll grow

Connect for impact.

Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.

Empower to lead.

You can be a leader irrespective of your career level. Our colleagues are characterized by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.

Inclusion for all

At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude, and potential each and every one of us brings to the table to make an impact that matters.

Drive your career.

At Deloitte, you are encouraged to take ownership of your career. We recognize there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.

Everyone’s welcome… entrust your happiness to us.                                                                                                                                                                                                                                  

Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you.

Interview tips

We want job seekers exploring opportunities at Deloitte to feel prepared, confident, and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.